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Activity Report, August 9

Office of the Vice President, Dr. Bernadette Montoya

  • On August 8, open enrollment for campuses began for Fall 2013. Students can now enroll in classes on any campus, provided they are eligible to enroll in that class. We are recommending that students meet with an academic and financial aid advisor to discuss how enrolling on another campus may affect financial aid.
  • We communicated with faculty and staff this week that starting this fall, NMSU will disburse first-time loans for freshman borrowers 30 days after the start of the semester. This will allow Financial Aid to adjust loan amounts before funds are disbursed in response to enrollment changes. We anticipate that this change will reduce debt for our students and lower our institutional default rates as well as promote better financial management.
  • Dr. Bernadette Montoya attended the National Finance Center Luncheon on August 8, which was hosted by Career Services. The discussion centered around career opportunities at the National
    John White (center) and Calvin Turner (third from right) of the US Department of Agriculture with Student Engagement staff.

    John White (center) and Calvin Turner (third from right) of the US Department of Agriculture with Student Engagement staff.

    Finance Center in New Orleans, which is part of the US Department of Agriculture. The Center is looking to recruit minorities for a wide range of jobs.

  • Dr. Montoya toured the Activity Center and Aquatic Center. Their programs, including Outdoor Recreation, allow students to engage with others beyond academics. Students and staff can use the climbing wall, indoor track, basketball and volleyball courts, an indoor and outdoor pool, outdoor track, and racquetball courts; they can also check out outdoor gear like tents and kayaks for a small fee. The Centers offer wonderful opportunities using limited resources.
  • Student headcount at NMSU-Las Cruces is down 6% compared to this time last year; credit hours are down 3% for undergraduates. Graduate headcount and credit hours are down 8%.
  • System-wide, enrollment continues to be down 8% and credit hours are down 7% compared to this time last year. However, for all campuses, students are increasingly enrolling at their primary campuses. This helps our community colleges meet the educational needs of their service areas.

University Admissions, Ms. Valerie Pickett

  • University Admissions kicked off the Fall 2014 recruitment cycle this week at the 14th Annual Oak Ridge Associated Universities Graduate Student Recruitment Fair at the Oak Ridge National Laboratory in Tennessee. Over 250 students from across the country presented posters of their research at Oak Ridge on Thursday, August 8. Participants had the opportunity to learn about graduate education opportunities at the recruitment fair during the event.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • This year, we collected about 2,300 thank-you letters from scholarship recipients to donors through the Scholar Dollar$ Scholarship Management system (SD$). Our office recently distributed the letters to donors, and we received very positive responses from both donors and students.
  • We are now routinely collecting information from donors who give external scholarships to NMSU students (from civic, professional, and service groups, for example). This will allow us to maintain accurate contact information for outreach and to manage student financial aid more efficiently..
  • To help students maintain their scholarship eligibility, the Scholarship Department is contacting students proactively with potential enrollment issues. We are also identifying students who have not enrolled and reminding them that there is still time to enroll for the fall.

Student Engagement, Dr. Terry Cook

  • Campus Tutoring Service will be located of the first floor of Corbett Center Student Union (in the space formerly occupied by the Bookstore) this fall. They will start offering tutoring the second week of classes. This central location should make tutoring services more convenient for students to access.
  • Doña Ana Community College has identified administrators and faculty who will serve as QuickConnect Responders beginning in Fall 2013. Lisa Kirby will train the responders before the start of the new semester.

Student Life, Dr. Michael Jasek

  •  Counseling Center staff participated in the Ropes Course  outside  Garcia Annex so they could know what takes place and also understand what participants experience.

    Counseling Center staff learn about the Ropes Course.

    Counseling Center staff learn about the Ropes Course.

  • Angela Arvizo of Student Judicial Services participated in the two-day workshop by Livingworks on suicide prevention. This will allow her to facilitate presentations on the topic.
  • Angela Arvizo was selected by the Association of Student Conduct Administrators national conference planning team to be a reviewer for program proposals.

Office of Student Diversity and Outreach, Ms. Christina Chavez Kelley

  • NMSU’s Campus Pride Index improved this year from 3 stars to 4 (out of 5 possible). This index is based on a five-star rating of LGBT-friendly policies, programs, and practices in categories such as support and institutional commitment, academic and student life, housing, and campus safety. NMSU is the only university from New Mexico to be listed on the index, which is at http://www.campusprideindex.org. Jessica Spohn, Coordinator of the Sexual and Gender Diversity Resource Center, was key to this effort.
  • It is the time of year when students return to (or start at) NMSU. Our last item is a compilation of NMSU mentions in social media from Wednesday and Thursday expressing some of their excitement.

Upcoming assessment workshops

Assessment 201: Creation of Measuring Tools

Wednesday, August 14 1:30-3:00 pm

Friday, September 6 8:30-10:00 am

Assessment 301: Analysis of Data

Wednesday, May 14 1:30-3:00 pm

Monday, May 26 10:30-12:00 pm

Friday, June 6 8:30-10:00 am

Assessment 401: Using the Data

Friday June 13 8:30-10:00 am

Monday, June 16 1:30-3:00 pm

Wednesday June 25 10:30-12:00pm


All of these sessions are in the Faculty Senate Chambers in Garcia Annex.

RSVP to Melody Munson-McGee at mmunsonm@nmsu.edu.

Fundraising in Student Affairs

These are the final notes from VP Montoya’s trip to APLU in Wisconsin. This year, the focus was on 5 main topics: Persistence, Progress and Programs; Lessons Learned from Penn State; Technology and Student Development; Fundraising in Student Affairs; and Federal Legislation Impacting Student Affairs.

Fundraising in Student Affairs

Several institutions are finding good private funding opportunities by supporting parent engagement. Institutions such as Clemson University are finding that parents have a strong “giving muscle”, perhaps more than many of our alumni. Since Student Affairs personnel and parents are natural partners, it makes sense to provide more opportunities to get parents involved. While many of our students are from families who may not be able to give money, many others who do not get into Ivy League Schools choose our land-grant institutions. We just need to involve them, and ask them to consider giving. Some parents’ employers may also provide a match for funds given to the institution. Engaging parents is critical in this effort. What information do we even know about our parents? The presenters suggested convening a small team dedicated to working with parents that would engender a spirit of collaboration. This group could focus on how we could enhance the experience of current students attending our institution by involving those parents.


There was discussion about some of our current federal legislation related to Veteran students and the Immigration Reform bill that would have impact on tuition waivers, earning of advanced degrees to receive citizenship, and other issues that may be passed by congress that will change the way we work with our students.

Lastly, I was nominated to serve as Co-Chair of the Executive Board of CSA along with my colleague from Purdue. The voting will take place in November at the Annual Meeting. During that meeting I will also be facilitating a panel discussion with University Presidents on the role of student affairs in institutional strategic planning.

Activity Report, August 2

Office of the Vice President, Dr. Bernadette Montoya

New Aggies at the Albuquerque Senior Send-off.

New Aggies at the Albuquerque Senior Send-off.

  • Bernadette Montoya welcomed new Aggies and their families from the Albuquerque area at last weekend’s Senior Send-off at NMSU’s Albuquerque Center. New students left with door prizes of dorm-sized refrigerators, Aggie gear, and school supplies.
  • Dr. Montoya and two students from ASNMSU attended the first meeting of the Lottery Solvency Committee at the Albuquerque Center. This group will meet throughout the fall semester to have a proposal to the Legislature by December 1.
  • System enrollment still lags behind last year, with 8% fewer students than this time last year; credit hours are still 7% below last year. First-time freshmen enrollment for the Las Cruces campus should improve next week because of this year’s additional NSR (see below).

University Admissions, Ms. Valerie Pickett

Nearly 300 new Aggies attended the last two New Student Registration Programs last week.

Nearly 300 new Aggies attended the last two New Student Registration Programs last week.

  • The final New Student Registration programs of the summer were held on August 1 and 2. Over 275 students signed up for the NSR. Students needing to register for classes at this point should contact Colleges directly to set up an advising appointment.
  • University Admissions has relocated to Educational Services, Suite 801.

Student Engagement, Dr. Terry Cook

  • Terry Cook was an invited speaker on the topic of Learning Center Management and Student Engagement at the New Mexico College Reading & Learning Association State Conference on July 25, 2013, in Albuquerque.
  • Career Services partnered with the NMSU Learning and Professional Development Center to train 52 administrative support staff on student employment transition from SES Ventana to AggieCareer Manager. Information about August training dates is available through NMSU Center for Learning and Professional Development.
  • Lisa Kirby presented the QuickConnect Program to Dona Ana Community College
    Pistol Pete moved with the Admissions Office to Suite 801 in Educational Services.

    Pistol Pete moved with the Admissions Office to Suite 801 in Educational Services.

    administration including Ike Ledesma, Vice President, Student Services and Monica Torres, Interim Vice President for Academic Affairs. DACC will begin using the Early Alert & Warning system in Fall 2013.

Student Life, Dr. Michael Jasek

  • Michael Jasek, Dean of Students, met with Dr. Carruthers, Chief of Police Stephen Lopez, and Assistant Vice-President for Human Resources Andrew Pena to discuss the actions of the CARE (Conduct Assessment/Response and Education) Committee. Issues of how the committee receives reports of behavior of concern, follow-ups and final reporting were discussed.
  • Trudy Lukens, Director of Student Accessibility Services worked at the NMSU SAS table during the ADA Celebration (23rd anniversary of the ADA) at the Doña Ana County Building on July 26. NMSU Admissions was an event sponsor.
  • The Counseling Center and Student Accessibility Services are both moving confidential student files off the main NMSU servers to servers with more security. This will improve compliance in both areas.

Staff Highlights

  • The Registrar’s Office welcomed Kameron Peterson to the STAR Degree Audit team.
  • Terry Ramirez is the new Southwest Regional Coordinator for NM-MESA. She has taught at Gadsden Middle School, worked for the New Mexico Community Foundation at Gadsden High School, and served as principal of Davinci School for Science and the Arts located in El Paso, Texas.

Technology and student development

Here are more notes from VP Montoya’s trip to APLU in Wisconsin. This year, the focus was on 5 main topics: Persistence, Progress and Programs; Lessons Learned from Penn State; Technology and Student Development; Fundraising in Student Affairs; and Federal Legislation Impacting Student Affairs. Next week we will publish the last installment in this series.

Technology and student development

This session focused on the notion that technology is not the end goal, but rather that it provides access tools and skill for our students. According to the presenter, Educause recently noted that there has been a 5,545% increase in the use of smart phone technology since 2004. This incredible change causes us to ask ourselves whether we are listening to our students in terms of how they wish to be communicated with. Most of us are struggling with getting students to use the assigned university email account. Also noted in a recent survey of employers who participated in a virtual career fair was that 67% of  employers rescinded job offers to students based on the student’s online presence in social media! Our work with helping students to understand the consequences on their online behavior is important. All in all, it remains critical that we embrace the use of mobile technology, and to help students develop the skills set they need to be successful in our tech world.

College Board’s Native American Student Advocacy Institute 2013

University of Montana-Missoula and Salish Kootenai College in Pablo, MT
May 30 and 31, 2013
Attendees: Justin McHorse and Michael Ray of the American Indian Program

NASAI is a product of American Indian higher education professionals and leaders who desired an organization with the purpose of supporting, advancing, and empowering Native Americans in higher education. As pockets of Native American higher education professionals were gathering in subgroups at organizations such as the American College Personnel Association (ACPA) and the National Association of Student Personnel Administrators (NASPA) – Student Affairs Administration in Higher Education, these individuals determined that Native American higher education professionals needed their own organization in order to progress in their efforts to improve access, support, and representation of Native Americans in higher education. NASAI is the outcome of this effort.

Attendance at NASAI was an excellent opportunity for us to network, share experiences, and learn of the challenges and successes that peer colleges and universities experience in serving Native American students. Moreover, we had the opportunity to meet and hear from some of the authors of Beyond the Asterisk: Understanding Native Students in Higher Education. This book shares experiences of Native American students, professional staff, faculty, and administrators in higher education.

The Payne Family Native American Center at the University of Montana houses the university’s American Indian Student Services and Native American Studies. Built in 2010, the Center received LEED Platinum Certification in 2011 and is a great example of what institutional support can produce. The Center is prominently located on the “oval” that houses the Main Administration Building, which includes the President’s Office, the Provost’s Office, and other executive officers of the institution, and many academic buildings.

In talking with our counterparts, we were amazed with the level of support they receive when it comes to the number of staff they have to serve their students. These institutions are able to dedicate more time to their students and help increase student success. Some of the institutions have 25 Native American faculty members and 40 Native American staff members. It is easy to understand why students feel welcome at an institution that supports them not only as students, but as Native American People.

The following points summarize what was shared at NASAI:

1. There is a direct correlation between the number of Native American staff, faculty, and administrators at an institution with Native American student enrollment, persistence, and graduation rates. By seeing more Native American staff and faculty, Native American students have a better sense of belonging at the institution.

2. Institutions that have Native American recruiters in their Admissions Office are more effective at recruiting Native American students because they have a better understanding of tribal community life and culture.

3. Institutional acknowledgement of tribal nations as sovereign governments based on their legal treaty rights and government-to-government relationship with the state fosters greater Native American student enrollment, persistence, and graduation rates.

4. Arizona State University has a Special Advisor to the President for American Indian Affairs, an American Indian Student Support Services Office, an American Indian Studies Program, and an American Indian Policy Institute.

5. Northern Arizona University has a Special Advisor to the President on Native American Affairs, a Native American Student Services Office (NASS), a Native American Cultural Center with a Program Coordinator separate from the NASS staff, and offers a minor in Native American Studies.

6. The University of Arizona has an Assistant Vice President for Tribal Relations, a Native American Student Affairs Office, an American Indian Studies Department, and a Native Nations Institute.

7. The University of New Mexico has a Special Assistant to the President for American Indian Affairs, an American Indian Student Services Office, a Native Americans in Science, Technology, Engineering, and Mathematics (NA-STEM) Program, and a Native American Studies Department. Their American Indian Student Services Office has seven full-time professional employees and numerous student employees. The Native American Studies Department includes seven full-time faculty members from Cochiti Pueblo, Diné, Kiowa, Lakota, Santa Clara Pueblo, Tlingit, and Zuni Pueblo, plus two full-          time staff who are Cheyenne Arapaho and Diné.

8. By comparison, NMSU has an American Indian Program (3 full-time employees) and the Indian Resource Development Program (2 full-time employees). NMSU offers a minor in Native American Studies in our Anthropology Department with one American Indian faculty member. NMSU does not have any Native American employees in our Admissions or Financial Aid Offices, which are understaffed.

In conclusion, NASAI provided an environment for acknowledgement and encouragement to Native American professionals working in higher education. Karen Francis-Begay,

Assistant Vice President for Tribal Relations in the President’s Office at UofA, emphasized that institutional commitment, funding, and resources to advance Native Americans in higher education must occur at the top of the organization.


SAEM Executive Team retreat

SAEM Leadership team on the 2013 retreat.

SAEM Leadership team on the 2013 retreat.

For the third year in a row, the SAEM Executive Team met for a one-and-a-half day leadership retreat. The focus this year was on the 5 Principals of Exemplary Leadership as described in The Leadership Challenge by James Kouzes and Barry Posner. The retreat was grounded in the work we did the past two years on Strengths-Based Leadership and in the DiSC Work Style Inventory. Our retreat was facilitated by Pam Bergerone from Lansing, Michigan.

The purpose for our retreat is to continue strengthening our executive leadership team in leadership development and team building. The Executive Team members that were in attendance actively engaged in the retreat, and I am pleased with the energy and initiative displayed by each.

Below is a brief re-cap of the practices, and I encourage others to pick up a copy of the book from the library, borrow one from your executive team leader, or purchase your own copy. Any edition will be helpful if you are interested in learning more to become an exemplary leader in SAEM! I also encourage you to visit with those in attendance about what they valued most about the retreat and their learning. At the bottom of this post are the quotes that we did an activity around. I hope that you find one or two that resonate with you.

The book is in its 5th edition, and Kouzes and Posner have conducted over 30 years of research on exemplary leadership. Two well-known quotes from the book that resonated with me are:

In the best organizations, everyone, regardless of title or position, is encouraged to act like a leader. Titles are granted, but it’s your behavior that earns you respect.

Leadership is not about who you are; it’s about what you do. Leader’s deeds are far more important than their words when constituents want to determine how serious leaders really are about what they say. Words and deeds must be consistent.

The 5 principles of exemplary leadership are each described below.

Model the Way

Leaders must be clear about their own guiding principles. Leaders must clarify their values by finding their voice. Our values constitute our personal bottom line. “Before you can be a leader of others, you need to know clearly who you are and what your core values are.” As a leader, you also must affirm the shared values of the group. To model the way, we must set the example, we must do what we say we will do, and we must live the values. Leaders give people reasons to care, not simply orders to follow.

Inspire a Shared Vision

Leaders can’t command commitment: they have to inspire it. Leaders look forward to the future. They have a sense of what is uniquely possible if everyone works together for a common purpose. The best leaders understand that it’s not their personal idiosyncratic view of the future that’s important; it’s the aspirations of all their constituents that matter most. Leaders breathe life into the vision.

Challenge the Process

Leaders are pioneers, willing to step out into the unknown. We are constantly learning from our error and failures, we try new things, and incrementally move projects forward. The best leaders are the best learners. No leader has ever gotten anything extraordinary done by working solo. We must foster collaboration by building trust and facilitating relationships. The sense of teamwork extends far beyond a few direct reports or confidants. We have to engage everyone. Great leaders don’t have to change history, but have to change “business as usual”. We have to be proactive, inviting and creating new initiatives. To challenge the process, we must search for opportunities by seizing the initiative and look outward for innovative ways to improve. “Be restless! Don’t let routines become ruts!” Look at things through fresh eyes, and accept the small wins. Remember, “the turtle won the race!”

Enable Others to Act

A grand dream doesn’t become a significant reality through the actions of a single person. It requires a team effort, solid trust and strong relationships, competence and cool confidence. It requires group collaboration and individual accountability. Exemplary leaders put the best interest of the institution ahead of their own, and ensure that everyone understands how they are inter-dependent on one another. Leaders accept and act on the paradox of power: you become more powerful when you give your own power away. The success of every organization is a shared responsibility. When people take personal responsibility and are held accountable for their actions, their colleagues are much more inclined to want to work with them and are more motivated to cooperate in general. Individual accountability is a critical element of every collaborative effort. Everyone has to do his or her part for a group to function effectively.

Encourage the Heart

Recognition is the most powerful currency we have, and it costs you nothing. Part of our responsibility as leaders is to show appreciation for people’s contributions and to create a culture of celebrating the values and victories by creating a spirit of community. The best leaders bring out the best in their constituents. If the potential exists within someone, exemplary leaders always find a way to release it. Exemplary leaders recognize and reward what individuals do to contribute to the vision and values of the organization. Critical components of this are to ensure that everyone knows what is expected of them, to maintain high expectations, and to create an environment that makes it comfortable to receive and give feedback. Don’t take anyone for granted! Make sure our workplace isn’t regarded as the place where “fun goes to die!”

Some quotes from the Retreat

“Never ask people to do anything you’re not willing to do yourself.” -Mahatma Gandhi

“DWYSYD (do what you say you’ll do)” -Anonymous

“It’s not about personality, it’s about behavior.” -Kouses & Posner

” …to commit to having pride in what we do, performing at the highest level and always promoting the enterprise and not ourselves.” -Garrey Carruthers

“You do big things by doing a lot of small things.” -Unattributed

“We need to focus on our students. They are our core business and without their academic success, we don’t have success as a university.” -Garrey Carruthers


Please leave your thoughts below. I especially encourage members of the Executive Leadership Team to leave your comments on what you took away from the retreat.

Activity Report, July 26

Office of the Vice President, Dr. Bernadette Montoya

  • Dr. Montoya and ASNMSU representatives Lydia Hammond and Collin King attended the first meeting of the Legislative Lottery Scholarship Work Group by the New Mexico Higher Education Department onJuly 25.
  • Dr. Montoya attended a table-top emergency preparedness exercise on Monday, July 22, 2013. The scenario was a case of salmonella that infected students, employees, and the 4-H Conference on campus. The mock drill included individuals from various departments on campus and off-campus agencies that would respond to such an incident. The evaluation demonstrated that we seem to understand the protocols for an emergency; evidence of this include our monitoring of social media and our communication up and down the chain of command.
  • Enrollment at NMSU-Las Cruces campus remains 7% below where it was this time last year; student headcount is down 4% compared to last year. Graduate enrollment is 7.5% below last year, and undergraduate enrollment is 6.6% below last year.
  • System enrollment remains 8% below where it was this time last year; student credit hours are down 7% compared to last year.
  • SAEM was fairly quiet this week: We have had a slow but steady stream of visitors in our offices, and staff have been preparing for the upcoming semester. For the convenience of visiting families, offices in Educational Services will be open from 9-3 on Sunday, August 18 for Move-in Day.

University Admissions, Ms. Valerie Pickett

  • Four staff members are attending the Hobson’s User Conference to learn about the new functions in the Hobson’s Apply Yourself and Connect programs. These programs comprise the main software packages for undergraduate and graduate recruitment and applications.
  • Currently, over 250 incoming freshmen have registered to attend the two upcoming New Student Registration programs on August 1 and 2.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • We recently implemented a tracking system for student interactions that will allow us to anticipate traffic flows, manage staff, and provide training to better serve our students’ needs. According to this data, last week, which was comparatively slow, the office handled over 900 student visits, phone calls, and emails.
  • Four staff members from the Financial Aid office attended the National Association of Student Financial Aid Administrators from July 13–17 in Las Vegas, Nevada. They attended sessions on new regulations, collaborative efforts, and office practices. One session of interest was on a phone and email system that allowed staff to increase their call completion rate and turnaround time on email contacts. We plan to incorporate learning from this conference in goals and projects to work on this academic year.
  • The Financial Aid office reorganized advisors to improve customer service and to facilitate the compliance with reporting requirements. One Advisor, Jill Hall, will work exclusively on student reports; other Financial Aid Advisors will serve students according to the last two digits of the Aggie ID as follows: Jennifer Smith, 00–24; Veronica Llanez, 24–49; Cyrena Alfaro, 50–74; Tim Smith, 75–99.

Student Engagement, Dr. Terry Cook

  • Results from last Fall’s QuickConnect Early Alert and Intervention Program efforts demonstrated the benefit of this program for our students. There is evidence that indicates students who are contacted are more likely to pass the course than students who are not contacted. For the upcoming semester, QuickConnect will collaborate more closely with Housing and the Colleges. These results, which were based on a study by Institutional Analysis, are posted at http://ssc.nmsu.edu/zuhl/quickconnect/index.html.

Health and Wellness, Ms. Lori McKee

  • Heavy weekend programming  for Activity and Aquatic Center: The Activity and Aquatics Centers hosted the New Mexico Swimming Long Course Championships and the campushealthcenterNMSU Volleyball Camp for high school teams last weekend. Hundreds of athletes from around the state participated in these events.
  • CHC serves as film set for CMI students: The Campus Health Center was a film set on July 25 for a Creative Media Institute student project. The CHC has been featured in many student film projects as the location is an excellent backdrop for scenarios involving medical care. Thursday’s shooting included 10 actors and crew members.

Office of Student Diversity and Outreach, Ms. Christina Chavez Kelley

  • In partnership with University Admissions and Financial Aid, the American Indian Program hosted 50 ninth to eleventh graders at the American Indian Student Center last week.
  • OSD offices are planning assessment efforts for the upcoming year. The American Indian Program is conducting a longitudinal study of their Peer Mentor Program. Black Programs will survey African American students to learn how we can better assist them with their academic programs.
  • This semester, Black Programs is starting a Community Mentor Program that will match successful African American men who are business owners or faculty members as mentors for African American men students at NMSU.
  • Joe Graham presented “Steps Forward—Tribal-Institutional Engagement” to 60 faculty, staff, students, and community members at the RISE 2013 Health Disparities Symposium.

Staff Highlights

  • Rahman Anjourn, Academic Advisor for student athletes, accepted a position with the National Football League (Kansas City Chiefs). We wish him well in his new position!
  • The Campus Health Center has hired three nursing staff personnel due to recent vacancies. In addition, Joyce Jameson Cohorn, administrative assistant, will retire effective September 1, 2013 after 25 years of service. This position will be posted internally on campus.

Lessons from Penn State at APLU

Hera are more notes from VP Montoya’s trip to APLU in Wisconsin. This year, the focus was on 5 main topics: Persistence, Progress and Programs; Lessons Learned from Penn State; Technology and Student Development; Fundraising in Student Affairs; and Federal Legislation Impacting Student Affairs. Watch the website over the next few weeks for more from this conference.

Lessons learned from Penn State

Attributed to Jim, the Photographer on Flickr

Attributed to Jim, the Photographer on Flickr

If one word summed up this entire 2-hour lecture, it is compliance! The VP for Student Affairs from Penn State shared his experience during the challenging scandal that recently rocked the Penn State campus. He shared lessons learned about the importance of being able to separate what is in the best interest of the institution and what we regard as personal friendships/relationships. Being “professionally courageous” and having the will to have open and honest conversations with colleagues was of utmost importance. He said that we must always be candid with students and their families, and that we have to work to develop legitimacy and earn the credibility to speak to others by fostering good relationships. He encouraged us to rely on our professional instincts, and never sit silently when we know there is a concern. As he plainly put it, “don’t hunker in your bunker”. Don’t panic, and be courageous.

We were reminded that emergency plans don’t always prepare us for crises. It was suggested that as institutions, we aren’t always as attentive as we should be to compliance issues. Clery Act compliance was one example. We often have inadequate programs, particularly as it relates to programs for children and their protection. He gave an example of retiree programs that lend themselves to too many “loose opportunities” to engage with others on campus. Lastly, he suggested that we look closely where we might fall short in the areas of compliance, and although we have to take a long view of certain situations, we need to react to immediate needs. He reminded us that while we may have to deal with crises situations, we also have jobs to do as VP’s for Student Affairs.

Activity Report, July 19

Office of the Vice President, Dr. Bernadette Montoya

SAEM Leadership team on the 2013 retreat.

SAEM Leadership team on the 2013 retreat.

  • Bernadette Montoya and Jeremy Witte, Governmental Affairs Director for ASNMSU, were appointed to the Legislative Lottery Scholarship Work Group by the New Mexico Higher Education Department. This group is looking into long-term solvency issues with the New Mexico Legislative Lottery Scholarship and will have their first meeting next week at NMSU’s Albuquerque Center.
  • The Executive Team of Student Affairs and Enrollment Management attended a 2-day retreat to work on team-building and leadership development, based on the five principles of the Leadership Challenge, by James Kouzes and Barry Posner. This is the third year for this event.
  • Enrollment for the Las Cruces campus continues to be down about 5% in headcount compared to last year and 2% in credit hours. Graduate students are down about 7%, and undergraduates are down 5%. These numbers have remained steady since early July.
  • All campuses continue to show a greater drop in headcount than in credit hours as students take more courses at their home campuses. System-wide, we are down 7.3% in headcount and 6.5% in credit hours. These numbers show a slight improvement since early July.

University Admissions, Ms. Valerie Pickett

Incoming Aggies at the annual Aggie Send Off in Phoenix.

Incoming Aggies at the annual Aggie Send Off in Phoenix.

  • In partnership with the NMSU Alumni — Phoenix Chapter, University Admissions hosted a Summer Send Off for incoming students from Arizona. Over 20 students and their families joined us at an Arizona Diamondbacks game on July 13. Representatives from the NMSU Foundation, College of Education, and College of Health and Social Services also attended.
  • The Albuquerque Summer Send Off will be held July 27, 2013 at the NMSU Albuquerque Center.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • University Financial Aid and Scholarship Services Office announced this week that they will pay loans for freshman, first-time borrowers 30 days after the semester starts. This will help us ensure that the financial aid students receive accurately reflects the financial aid students are eligible for. Communications to the campus community about this change will be distributed next week.
  • When the waiting list for work-study awards opened this week, staff were greeted by a line of ambitious students when the office opened at 8 am. Work study is awarded for students according to their financial need, and students who are not awarded the funds could apply starting July 15. Students earned nearly $2.4 million in work-study funds for the 2012–13 academic year. Of that, 73% went to students on the Las Cruces campus; 15% to Doña Ana, 7% to Alamogordo, 3% to Carlsbad, and 2% to Grants.

Student Engagement, Dr. Terry Cook

  • Terry Cook was named Co-Chair of the NMSU Academic Advising Council. The Council, comprised of faculty and staff academic advisors, reviews and recommends policy changes related to advising to university leadership.
  • Staff from Student Support Services, Student Success Center, and Career Services are completing the Inceptia Certified Financial Manager Program modules. These staff members will be providing one-on-one instruction with students in TRiO programs, Red to Green Financial Literacy Program, and UNIV courses.
  • Career Services: Kevin Andrew and Roseanne Bensley attended The National Association of Colleges and Employers (NACE) Management Leadership Institute Professionals in Phoenix, Arizona.
  • Student Success Center: Anthony Marin attended a Pearson Publishing sponsored Student Success Lab Technology Institute, in Boston, Massachusetts. This institute provides training related to resources utilized in The Freshman Year Experience Course (UNIV 150) and an opportunity to give feedback for curriculum development.

Student Life, Dr. Michael Jasek

  • Counseling Center and Student Development: To improve compliance with state laws, ethical codes, and HIPPA, the Counseling Center upgraded software for scheduling and client records this week, and they are working with ICT to have a separate server for schedules and records.
  • Michael Jasek is collaborating with Tomas Aguirre, the new Dean of Students at University of New Mexico, to build connections between the two offices regarding programs and services.

Office of Student Diversity and Outreach, Ms. Christina Chavez Kelley

NMSU's Justin McHorse (left) and Michael Ray (right) meet with Chief Sisk.

NMSU’s Justin McHorse (left) and Michael Ray (right) meet with Chief Sisk.

  • “Defeating Violence against Women One Step at a Time,” an article by Jessica Spohn, Coordinator of the Sexual and Gender Diversity Resource Center, was published by One Student and is posted at http://onestudent.org/defeating-violence-against-women-one-step-at-a-time/
  • OSDO staff hosted students and teachers from La Academia Dolores Huerta; a youth group from Anthony, New Mexico; Samantha Romero from Teach for America; and Chief Caleen Sisk, who was the keynote speaker at the RISE 2013 Health Disparities Symposium.

Albuquerque Center, Ms. Veronica Chavez Neuman

  • The Albuquerque Center completed the first use of its new Mondopad for content delivery for an Advanced Standing Social Work class this week. This technology will allow the Center to received content via portable 55” interactive television (ITV) system.

Staff Highlights

  • Two new recruiters started at NMSU this week. Jackie Soto came to NMSU following work in law enforcement and Gustavo Guzman joined Admissions from University Financial Aid and Scholarship Services.

Update on Strategic Planning and Annual Report

 Last year we published our first Annual Report, which covered the 11-12 academic year. We also published a Strategic Implementation PAnnualReportlan.

SAEM leadership is currently updating these documents, and we expect an update to be available in mid to late September.

This year’s, however, we plan to merge these two documents into one. In this single document, we will report on our progress on the plan for previous year and update our goals for the future. In this way, we are seeking to make our plan functional and operational — a guiding document that we refer to regularly.

NMSU President promised at his first Board of Regents meeting in June to move quickly to introduce Vision 2020, a strategic plan that is built on the foundation of earlier work.  Our plan aligns with the goals in this plan, and we particularly align with the goals of Graduation, Diversity, Resource Stewardship, and Community. Our primary function at NMSU is to assist all of our students achieve their educational goals. We seek to make sure each student feels welcome, valued, and encouraged to achieve at his or her fullest potential. We help them overcome obstacles to their studies, and we help them form the ties to the NMSU community that can help students persist to their degrees.


Activity Report, July 12

Office of the Vice President, Dr. Bernadette Montoyabernadette

  • Dr. Montoya addressed about 180 middle and high school students and their families at the Pre-freshman Engineering Program (PREP) graduation last week. She encouraged them to continue to excel academically and to return to NMSU when it is time for them to go to college.
  • Enrollment for the Las Cruces campus continues to be down overall about 5% in headcount compared to last year and 2% in credit hours. Graduate students are down about 7%, and undergraduates are down 5%.
  • All campuses continue to show a greater drop in headcount than in credit hours as students take more courses on their home campuses. System-wide we are down 7.4% in headcount and 6.8% in credit hours.

University Admissions, Ms. Valerie Pickett

  • University Admissions is encouraging students to sign up for the final New Student Registration Programs on August 1 and 2. We have contacted local students and students who were recently admitted to NMSU, and over 200 students are signed up to attend so far.
  • NMSU was represented at the White Sands Missile Range Furlough Fair on July 10. The fair encourages civilians who work for WSMR to pursue a graduate degree.
  • Campus visitors we welcomed this week included Upward Bound Tucson (42 students) plus a CCSU Ballroom full of 4-H participants. As the state’s Agriculture College, NMSU’s academic programs align well with these students’ interests.
  • -We hosted recruitment staff from El Paso Community College. They toured campus and learned about transfer scholarship opportunities and degree programs.
  • President Carruthers sent a letter this week to recently admitted freshman encouraging them to enroll at NMSU for Fall 2013.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • NMSU campuses paid students nearly $187 million in grants, loans, work-study funds, and scholarships for 2012–2013. Of this, 72% went to Las Cruces campus students, 20% to Doña Ana students, 5% to Alamogordo, and nearly 2% to both Carlsbad and Grants.

Student Engagement, Dr. Terry Cook

  • Dr. Cook facilitated a campus visit for Mary Hubbell-Ansera of the Gates Millennium Scholars Campus Engagement Office. She met with representatives from American Indian Program, the Graduate School, the Honors College, and University Financial Aid and Scholarship Services. Currently, 19 Gates Scholars attend NMSU.
  • Student Success Center is gearing up for fall: we created 4 new courses that will help students transition to independence and to college life, and we are finalizing training for staff for the new semester. The new courses are UNIV114:  Financial Literacy:  Money Matter$; UNIV 115: Transition from Military to University; UNIV 116: Preparing for Cooperative Education & Internship; and UNIV 117:  Diversity at the University.
  • Student Support Services staff worked with NMSU TRiO students in completing applications for the NMTRiO State Scholarship and the Southwest Association of Student Assistance Programs (SWASAP) Regional Scholarship. Results will be announced in August 2013. Student Support Services serves students who are low-income, first-generation, or who have a disability.

Student Life, Dr. Michael Jasek

  • Dean of Students office hosted a retreat for Student Accessibility Services, Campus Activities, Greek and Student Leadership Programs, Student Judicial Services, ASNMSU, Student Legal Aid Programs, Student Media, and Counseling Center & Student Development. The focus was on reigniting student life at NMSU.
  • The All-Greek GPA for Spring 2013 was 3.113, which exceeds the GPA for all students of 3.088.
  • ASNMSU Communications started publishing the Student Hotline in July to help students stay informed about campus events. Anybody can subscribe at https://mailman.nmsu.edu/student-news-sub.html. In addition, the 2013 ASNMSU Renters’ Handbook is available (printed and electronic) at 646-4415 or http://asnmsu.nmsu.edu/files/2013/07/Renters-Handbook-Digital.pdf.
  • ASNMSU, in coordination with the Doña Ana County Bureau of Elections, will be distributing English and Spanish language voter registration forms to some 20 campus offices.

Health and Wellness, Ms. Lori McKee

  • The Campus Health Center, Environmental Health & Safety, and the College of Agriculture will test the emergency and disaster plans of NMSU while incorporating key state and local emergency, health, animal science and other affiliated resources during a tabletop emergency preparedness drill on July 22, 2013. The drill has been in preparation for the last six months and will involve about 40 participants from NMSU and city and state agencies.  Emergency preparedness drills are a requirement for health care accreditation, facility licensing, grants and contracts, and the animal research operations of the university.

Staff Highlights

  • Joseph Molina was recently promoted within the Office of Financial Aid and Scholarships from Financial Aid Specialist to Financial Aid Advisor.  Joseph will be working on improving efficiency in serving students the reception and phone areas of the financial aid office.
  • Shon Meyer, assistant director for fitness/wellness, has accepted a faculty position with the Human Performance, Recreation and Dance Department in the College of Education effective August 2013.
  • Albert Parra, associate director for Campus Health Center, has moved to the Activity Center and will now be working with AggieFit membership, fitness and wellness programming, facilities, and personnel management.

Sharing learning from APLU


The Association for Public Land-grant Universities Council on Student Affairs (CSA) met June 23 – 25 in Lake Geneva, Wisconsin. The CSA provides both formal and informal forums for discussion and dissemination of information on issues related to student affairs at land-grant institutions and on issues impacting the college student experience in general. I facilitated a lunch discussion on “hot topics” currently facing my colleagues from other institutions. The wordle from that activity to the right gives you an idea of what is on their minds.

This year, the focus was on 5 main topics: Persistence, Progress and Programs; Lessons Learned from Penn State; Technology and Student Development; Fundraising in Student Affairs; and Federal Legislation Impacting Student Affairs. Watch the website over the next few weeks for more from this conference.

Persistence, progress and programs

The main topic of discussion related to persistence was around the issue of choice. In fact, it was stated that “choice is the enemy of completion!” Perhaps students have too many choices in degree options, courses, etc., and this may hinder their ability from reaching their goal of graduation in a timely manner.

As we all know, the Federal Financial Aid definition of full-time is 12 credit hours. However, it is not possible to meet all degree requirements and graduate in 4 years if the student only takes 12 credit hours. If we lead students to believe that they can graduate in four years by only taking 12 credits, we are condemning them to a 5th or even 6th year, more cost, and potentially more debt. We do a disservice to students by encouraging a light course load. Many institutions have started programs to support completing a degree in four years. In Portland, they have a “15 to Finish” campaign. In Florida they have embarked on a “Finish in 4” program. At yet another institution, their version of our “Quick Connect” program had residence life directors actually knocking on students doors when they weren’t in class!

A couple of books were suggested: College Unbound by Jeffrey J. Sellingo, and Vincent Tinto’s work Completing College. We were also encouraged to question how often we asked students specific questions about their progress to degree and to ask ourselves whether those of us across the institution were working together or at cross-purposes to get students to graduate in four years. We depend on recruiters to make the promise to students to get them to get admitted to the institution, but is the rest of the institution delivering on the promise? Lastly, we were reminded that our entering freshman are typically students who have only been out of high school for only about 90 days, and for many, this is the first time they have even been away from home. Families are putting their trust in us!


Activity Report, July 5, 2013


This Wordle is a representation of the topics discussed by senior student affairs officers at the Association of Public Land-grant Universities Council.

Office of the Vice President, Dr. Bernadette Montoya

  • Bernadette Montoya attended the Association of Public Land-grant Universities Council on Student Affairs (CSA) from June 23–25 in Lake Geneva, Wisconsin. This annual meeting brings together senior student affairs officers for discussion and dissemination of information on programs at member institutions and on issues impacting the college student experience in general. Key learning from this conference will be featured at http://studentaffairs.nmsu.edu/.
  • Dr. Montoya was nominated to serve as Co-Chair of the Executive Board of CSA along with a colleague from Purdue. The election will take place in November at the APLU Annual Meeting. During that meeting she will facilitate a panel discussion with university presidents on the role of student affairs in institutional strategic planning.
  • Dacia Sedillo is chairing the search committee for NMSU’s new Chief Information Officer. The initial meeting of the committee will be an orientation from HR later this month.
  • Enrollment on the Las Cruces campus is down 1.6% by credit hours and 5.3% in headcount. New graduate students are down nearly 10% compared to last year, and new freshmen are down nearly 7%.
  • Enrollment at all the community colleges is also down; system-wide, we are down about 8% in headcount and 7% in credit hours.

University Admissions, Ms. Valerie Pickett

  • To wrap up this recruiting year, Admissions is doing the following:

    Students and their families explore the many booths offered at New Student Registration.

    Students and their families explore the many booths offered at New Student Registration.

  • Working with Colleges: Colleges receive weekly reports of transfer students who have been admitted and credits evaluated, but have not registered. The colleges contact these students directly.
  • University Admissions staff are calling students who accepted financial aid but have not enrolled for courses. We also contacted students with scholarship awards and housing applications to encourage them to register for an NSR.
  • University Admissions is working with the President’s office on a letter to prospective freshmen to encourage them to choose NMSU.
    • The NMSU Phoenix Alumni Chapter and University Admissions will host new students and their families at Major League Baseball as the Arizona Diamondbacks take on the Milwaukee Brewers. This Arizona Summer Send Off will take place on Saturday, July 13, 2013.
    • Our final New Student Registration Program is scheduled for August 1, and an additional NSR has been added for August 2.
    • For the upcoming recruiting year, we are working with College Board to purchase the names of students who took AP exams in May, as well as the May and June SAT takers. We are working with ACT to purchase the names of students who took the ACT in June 2013.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • The Financial Aid staff is seeking student advice on processes such as the Satisfactory Academic Progress appeal system. Director Janie Merchant met with ASNMSU representatives Daniel Sonntag and Jeremy Witte to discuss ways the Financial Aid office staff could better communicate with students. Federal and state rules and regulations are rapidly changing; the Financial Aid office would like to be proactive regarding communicating challenges to students.
  • Financial Aid staff is collaborating with Student Information Management (SIM) to provide more complete financial aid information on the registration document for families that attend the New Student Registration Orientation sessions.
  • Financial Aid Scholarship Staff and the FA Fiscal Group are streamlining our annual reporting to the Higher Education Department.

Student Engagement, Dr. Terry Cook

  • Dr. Cook is monitoring the progress of this summer’s campaign to call current students who have not yet enrolled for fall 2013. As of July 3, 1,147 students eligible to enroll in Fall 2013 remain to be called.
  • The Student Engagement Office spent the week closing out financial records for fiscal year end; several staff members attended Students Affairs & Enrollment Management sponsored Assessment 101: Construction of Learning Outcomes.

Albuquerque Center, Ms. Veronica Chavez Neuman

  • Albuquerque Center staff attended Assessment 101: Construction of Learning Outcomes, hosted by Michael Jasek via web conference.
  • In July, the Albuquerque Center will host events for the New Mexico Technology Assistance Program; NMSU Alumni – Crimson Chapter; Children, Youth and Families Department; the UNM Reading Program; New Mexico Higher Education Department Senate Memorial 101 Consortium; and Formula Funding Technical Committee.

Daniels Fund Scholar Success Forum

Kaylene Womack, NMSU Daniels Fund Ambassador class of 2011, with the statue of Bill Daniels. The statue oversees the front doors of the Daniels Fund Building in Denver, Colorado. It is symbolic for the vigilance of his legacy, “Making life better…one individual at a time.”

Kaylene Womack, NMSU Daniels Fund Ambassador Class of 2011, with the statue of Bill Daniels. The statue oversees the front doors of the Daniels Fund Building in Denver, Colorado. It is symbolic for the vigilance of his legacy, “Making life better…one individual at a time.”

Michelle Saenz-Adames of the Student Success Center and Marlene Melendez of University Financial Aid traveled to Denver last week to attend the Daniels Fund Scholar Success Forum. Both Marlene and Michelle had the opportunity to answer questions from the newly selected Daniels Scholars, who will start at New Mexico State University in fall 2013. This event includes a banquet that provides the history of the Daniels Fund Scholarship program. It also honors the Daniels Scholars with a pinning ceremony. The event also serves as a transition  and an orientation for the new scholars.

The Daniels Fund, established by Bill Daniels in 1997, provides students from Colorado, Utah, New Mexico, and Wyoming with a scholarship to cover any unmet financial needs after other sources of financial aid have been applied. After undergoing an intense application process, 250 new Daniels Scholars were selected for this year and will be provided with financial aid during their time at a 4-year university. A Daniels Scholar also has the opportunity to participate in the Daniels Scholar Enrichment Program while in college. This program provides workshops for the Daniels Scholars covering topics such as ethics, character, leadership, critical thinking, and many more.

Six Daniels Scholars will be in the fall NMSU class. More information on the Daniel’s Fund is at http://www.danielsfund.org/Scholarships/Index.asp

Relocation of Admissions staff

The recruitment staff of University Admissions will be moving to suite 801 in the Educational Services Building, and they expect to occupy the new space by August 1. Between now and then, the Paint Shop Crew will be at work and the suite will get new carpet. This work should be completed by late July.

The new location for University Admissions recruiting staff is the suite that had been the home to Housing and Residential Life, which moved to Room 230 Corbett Center Student Union in June.

Admissions Processing staff have all moved back into Suite 101, following that suite’s recent renovation.

SAEM Activity Report, June 28

Office of the Vice President, Dr. Bernadette Montoya

  • 2009/04/22: Students walk on the International Mall (photo by Darren Phillips)Enrollment on the Las Cruces campus is down by 5.5% for undergraduates, 5.3% for graduate students, and 5.5% overall. SCH totals are down only 1.5% for the Las Cruces campus.
  • System-wide, enrollment is down nearly 8% and SCH is down 6.8%. Notably, student swirling enrollment patterns are dramatically reduced at all campuses. Two weeks before the semester starts, students will be able to enroll in courses at any NMSU campus regardless of which campus is their primary campus.
  • Four of our eight Equipment Replacement and Renewal requests were approved for the upcoming fiscal year. These projects will support improved technology for the Albuquerque Center, a new golf cart for use by our Campus Visitation program, an improved server for communication within SAEM, and a printer for Student Engagement to use for their marketing efforts.

University Admissions, Ms. Valerie Pickett

  • At last week’s New Student Registration Program, 573 students checked in to start their Aggie Career. We have about 150 students currently signed up for the NSR in August.

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • June 30th is the last day for students to file a FAFSA for the 2012–2013 academic year.  We received 34,728 FAFSAs system-wide to date for 2012–2013 and have already received 22,853 FAFSAs for the upcoming 2013–2014 academic year.
  • We received Building Renewal and Replacement funds to remodel the Office of Financial Aid and Scholarships. The space will better accommodate students and improve FERPA compliance, efficiency, and office safety.
  • To improve reporting accuracy, consistency, efficiency, and compliance with state and federal regulations, Financial Aid staff is working with Employment Services to implement a single pooled position number with the implementation of the Electronic Personnel Action Form (EPAF). University Financial Aid and Scholarship Services awards and monitors all federal and state work study funds and works closely with departments to ensure compliance of federal and state rules and regulations regarding work-study employment.

Student Engagement, Dr. Terry Cook

  • The NMSU Academic Advising Council approved Terry Cook to serve a one-year term as Co-Chair beginning July 1, 2013.
  • Dr. Cook presented to families and parents of new first-year students at New Student Registration on June 21, 2013.
  • Campus Tutoring Service is finalizing services with tutors and faculty for all courses CTS will service with tutoring for the second summer term. 
  • TRIO Student Support Services completed telephone contacts to 103 TRiO SSS students who are academically at risk and are not enrolled for fall 2013.

Student Life, Dr. Michael Jasek


This word graphic was compiled from responses to the question “Why do we conduct assessment?”

  • As part of the SAEM effort to build a culture of evidence, Michael Jasek, NMSU Dean of Students, presented three workshops during June. Assessment 101: Construction of Learning Outcomes was conducted for 38 SAEM staff on Tuesday, June 18 and on Friday, June 28. The other workshop, Assessment: An Overview, was presented to the Executive Leadership Team of SAEM on June 27. The word graphic was compiled from responses to the question “Why do we conduct assessment?”
  • Each department within Student Life submitted their five-year plans.
  • Student Accessibility Services staffed tables for the New Student Registration Programs held Wednesday, Thursday, and Friday of last week. Twenty in-coming students registered with SAS for fall 2013.

Health and Wellness, Ms. Lori McKee

  • Rec Sports Summer Programming are hosting several camps this summer, including: 56 campers and 48 counselors or volunteers for Camp New Amigos (children on the autism spectrum); 26 campers and 12 facilitators for Lion’s Survivor Camp (children and siblings who are deaf or hard of hearing); 59 campers for Sports Camp (children ages 5–12 focusing on motor and healthy life skill development); 570 participants in Swim School (pre-school, beginners, intermediate, and advanced lessons); 28 participants in Splash and Dash (children ages
    7–14 focusing on dual-athlon skills in swimming and running); and 120 Early College High School students fulfilling their high school physical education curriculum.


    Rec Sports Summer Camp programs include opportunities for children to  work on swimming skills.

  • CHC Medical Director serves at June 26 Warped Tour:Dr. Benjamin Diven has been the Van’s Warped Tour Medical Director for the last eight years. During the remainder of the year, Dr. Diven serves as the Medical Director for the Campus Health Center, Police and Fire Departments, and the EMT Program at DACC. The annual event attracts thousands of fans to campus to brave the June heat and enjoy a concert with dozens of bands and stages. The medic area is staffed by NMSU Police and Fire, Campus Health & Wellness, Special Events, Auxiliary Services, and medical volunteers from the community, including 30–40 EMT students and paramedics from DACC. The event is used as training for mass casualties and illness as 100–120 patients are typically seen during the concert.


    Dr. Diven

Office of Student Diversity and Outreach, Ms. Christina Chavez Kelley

  • OSDO reporting units participated in the New Student Registrations on June 20–22 to provide incoming students, families, and friends with information about services provided by the American Indian Program, Black Programs, Chicano Programs, and the Sexual & Gender Diversity Resource Center. Dr. Laura Gutiérrez Spencer of Chicano Programs conducted the second Family Orientation Session in Spanish for New Student Registration on June 19, 2013.
  • Dr. Festus Addo-Yobo of Black Programs is collaborating with the Teaching Academy regarding training on diversity practices that is being planned for the fall.
  • Dr. Laura Gutiérrez Spencer coordinated campus visits for 60 dual language students from Las Cruces High School and 35 middle school students from a summer education program in the community; she is also working with SAEM professionals on a training for advising of high school graduates with limited academic English, or who are undocumented, and students who have been granted deferred action status during the fall semester.
  • Dr. Joe Graham submitted the Indian Resource Development Program’s RPSP Project Overview and RPSP Expansion Request forms for the Government Affairs Office.  Dr. Graham will present IRD’s request to the Budget Committee on July 10, 2013.
  • The Sexual & Gender Diversity Resource Center has received donations in memory of Rachel Howell.  Dr. Jon Howell, Professor Emeritus with the Management Department in the College of Business, and his family requested that donations be directed to the Center in Rachel’s memory.
  • Christina Chavez Kelley and Teresa Burgin of the Center for Learning & Professional Development submitted an application for the Higher Education Excellence in Diversity Award to Insight in Diversity.

Albuquerque Center, Ms. Veronica Chavez Neuman

  • The Center hosted events for The Southwest Institute for Family and Child Advocacy (SWIFCA) program, New Mexico Department of Agriculture, Sandia National Laboratories, Lovelace Healthcare Sales & Marketing, and the State Formula Funding technical group.
  • Mike Vaughn, IT lead for the Center, is developing a video on use of technology at the Center. The audience is faculty and guests. This will be part of an annual training program to be developed for all employees or users of the Albuquerque Center.

Staff Highlights

  • Angela Arvizo, Coordinator for Student Judicial Services, was married on Saturday, June 23 to Aaron Bates.
  • TRIO Student Support Services hired Chadrhyn Pedraza as the new Mentor Coordinator.

No Report: University Registrar

Western Association of College and University Business Officers

WACUBO: Western Association of College and University Business Officers
June 3 – 5, 2013
Anchorage, Alaska


Martin Buser and a sled dog puppy, with Dacia Sedillo.

The Enrollment Calculus: Tuition Discounting

Jim Doti, Chapman University and Natalie Pullaro Davis, NACUBO

  • Tuition discounting refers only to the institutional and foundation financial aid we offer NMSU students who aren’t willing or able to pay our full tuition. Does not include federal Title IV funds or aid provided by the state (i.e. Lottery).
  • NACUBO has been studying tuition discounting annually since 1996.
  • Nationally, in 11/12, 87% of new freshmen were receiving tuition discounts amounting to 53% of tuition.
  • Even though tuition rates are increasing, net tuition revenue has decreased significantly since 2007.  This effect is a direct result of state funding cuts.
  • Institutions of choice (exs. Harvard, Stanford, Cornell) have inelastic demand.
  • NMSU has to respond to elastic demand as students/families shop around.  Consumers are becoming more informed and price is a key factor being considered.
  • Almost no students are paying full “sticker” price (<15% of students).
  • Two strategies offered for consideration:
    • Is our price point similar to institutions that are like us?  If not, we can either offer more discounting or reduce both tuition and the associated need for discounting.
    • Tuition is a back door tax increase. When states decrease funding to higher ed, higher ed has to transfer actual costs to users.
  • Enrollment Management strategy could be to eliminate institutional and gift aid and just decrease tuition.
  • Marketing strategy could be to point out what students get for the price, as compared to our competing institutions.


Ethical Business Practices – Ethics in Leadership

Joanne Ciulla, University of Richmond

  • Speaker focused on moral leadership.  Examples included Gandhi and Martin Luther King, Jr.

Three levels of Ethical Analysis:

  • Am I doing the right thing?
  • Am I doing it the right way?
  • Am I doing it for the right reason?
    • what is the right reason?

You may never be able to respond yes to all three but you should, at least, consider and weigh the options.

  • Leadership is a group activity:  gather people together and talk, be explicit in purpose and direction.
  • Those who are elevated to leadership roles should not forget where they’ve come from or what they learned along the way.
  • A good follower should consider how to help their leaders – tell leaders what you know.  Morality requires courage.
  • Mistakes and regret are the best teachers of ethics.


  • Ethical people should be reluctant to be leaders…step up at risk that a less ethical person will fill the role –Plato
  • If a ruler sets himself right, he will be followed without command – Confucius
  • The best rulers are those whose existence is merely known by people – Lao Tsu
  • We are all fallible human beings and we often cause our own suffering because we don’t see others as we see ourselves – Buddhism
  • Lack of compassion causes envy, aggression and scorn toward others – Dalai Lama
  • Lesson from Magellan’s travels: Don’t forget where you come from or what you’ve learned along the way.


The Spellings Commission and Higher Education in America Today

Margaret Spellings, former US Secretary of Education

Ralph Wolff, Western Association of Schools and Colleges

  • There was never a plan of higher education in America.  It has grown organically over time, with no big picture strategy.
  • Issues classified into three main areas: Access, Affordability/Value, Accountability/Outcomes
  • Some key determinations:
  • Examples of successful programs
    • State of Tennessee college readiness testing with funding tied to results
    • Washington State’s “Career Bridges” college comparison shopping tool
    • Texas transparency and accountability legislation
    • Alaska utilization of degree completion for employment
    • Wyoming and Hawaii implementation of technical innovation
    • What can we do?
      • Communicate the value of general education and liberal arts education to society – there is more value in an educated society than just a weekly wage.
      • Provide students with a portfolio of skills useable across a variety of jobs – critical thinking and problem solving skills.
      • Demonstrate cost effectiveness and efficiencies.
      • K-16 needs to stop duplicating efforts – create continuous flow of education over disjointed approach.
      • Reach out and provide useful data analysis, educate external parties about what we do and why, explain how policy changes may affect us either favorably or adversely.
        • state and federal legislators
        • chambers of commerce
        • employers
  • High school students are not prepared upon graduation, but K-12 teachers feel they are adequately preparing their students.
  • Federal financial aid system is too complicated.
  • Department of Education increases regulations, seemingly, without strategy.
  • Bi-partisan politics are hard to come by.

Thoughts from Margaret Spellings:

  • “Change will either happen with you or to you.”
  • “Will you be reluctant and reticent or a change agent?”
  • “We have done a poor job of telling our story. “
  • If higher education has better ideas, step up and help Congress and policy makers


    Author Daniel Pink

  • Specific reference to the good of NM Workforce assessments

Drive: What the Science of Motivation Can Teach You About High Performance

Daniel Pink, Author

  • Employees value 1) autonomy, 2) mastery and 3) purpose most when describing their favorite jobs.
  • Appeal to purpose:  telling people why we are doing something, rather than how, tends to garner greater support.
  • To truly assess what motivates an employee, at the end of every day, ask how their day was (good or bad) and why.
  • Implement DIY performance reviews: set goals and review progress regularly.
  • Peer review can be highly valuable.
  • Provide the “new” generation with rich, meaningful, immediate feedback.
  • There’s a different between being a manager and leader – oversight versus direction.



Dacia and Robert Sedillo visited Surprise Glacier on a Sunday (early) morning glacier cruise.

Janet Judge, Sports Law Associates and Janice Abraham, United Educators

  • The Freeh Report is about governance and processes.
  • Focus on high impact risks
  • Focus on mitigation plans
  • Take on the tough issues and sacred cows (nothing is untouchable)
  • All risks must have owners, identify and name them
  • Tone from the top is important
  • Communication has to flow in all directions
  • Everyone is a risk manager
  • Be aware of what is happening and respond
  • Knowledge and responses must appear centralized and cohesive, even in a decentralized situation
  • Reporting without retaliationDo a better job of looking after vulnerable populations
  • More compliance trainings – include everyone
  • Stare down sacred cows
  • Everyone has a responsibility




Assessment 101

Assessment Wordle

Assessment might be livelier than you think! About 15 SAEM staff attended this week’s workshop, led by Michael Jasek, Dean of Students. We created the wordle from their responses to the question “Why do we do assessment?”

Are YOU interested in improvement? The next workshop is Friday, June 28, 9-10:30 am, Faculty Senate Chambers, Garcia Annex.

You will spend about an hour learning what assessment is, how to implement assessment in your job, how to improve our services to students, and how to collect evidence about the value of our services to the NMSU community. You should leave the workshop with ideas about how to use assessment in your area and how to get started with a project. Teams are welcome.


SAEM Activity Report, June 21, 2013

Office of the Vice President, Dr. Bernadette Montoyansr

  • Over the past year, SAEM Office of the Vice President and University Admissions collaborated to implement an online graduate admissions application through the program Hobsons ApplyYourself. Following the October rollout of the online application, we continued to add application requirements specific to graduate programs. Applicants to the 46 programs with fully online applications can now upload all materials, and departments have all application materials centrally accessible in a single place. Feedback from the departments has been positive.
  • Vice President Montoya completed the Listening Sessions for the Presidential Search for Doña Ana Community College on June 7 with a final session at the East Mesa campus. These listening sessions were attended by many community members, including members of the DACC Advisory Board, local school boards, and the NMSU Board of Regents.
  • The website for the DACC presidential website is now live at http://dacc.nmsu.edu/ps/index.html.
  • For Fall 2013 enrollment, as of June 20, the Las Cruces Campus is down about 3% in credit hours and 7% in student headcount; however, we expect these numbers to increase after this week’s New Student Registration Programs.
  • Enrollment for NMSU system-wide is down about 9% in headcount and 8% in credit hours. The community colleges continue to feel the loss of student headcount as students sort to their primary campus, and are adjusting to this change by shifting their emphasis to the educational needs of their service areas.

University Admissions, Ms. Valerie Pickett

  • Applications from new students are down for this year compared to last year. By category, applications from students in WUE states are up while in-state applications are about the same as last year. Applicants from El Paso are about 25% behind the number from last year at this time.
  • Over 540 new undergraduates attended New Student Registration Programs on June 19–22. We always see an uptick in excitement on social media from the incoming freshman class around these events, such as this tweet from Taylerjane: “An official Aggie now!”

University Financial Aid and Scholarship Services, Ms. Janie Merchant

  • Financial Aid is currently working on an initiative to use card readers when we serve students. These readers will allow us to track student use of Financial Aid services and better assess outcomes related to this use. They will also increase our efficiency and improve information security.
  • The appeal process for students who lose eligibility for federal financial aid (Pell Grants, federal loans, and work study awards) is presently being revised. We are improving the process to make students more accountable for their success and to ensure that appeal is adjudicated as fairly as possible.
  • The Financial Aid Office participated in New Student Registration last week. Over 400 students were expected to meet with a Financial Aid representative over the course of the event.
  • Scholarship Services staff are currently completing the 2012–2013 aid year. Students who have not already done so are sending thank you letters to donors, and we are working with College Scholarship Coordinators to verify that all awards have been fully paid in accordance with donor wishes.

University Registrar, Mr. Mike Zimmermangraduation

  • System-wide, NMSU awarded 2,652 degrees: this included over 800 Associate degrees; 1,300 Bachelor degrees; and over 500 graduate degrees, with 56 doctoral degrees.

Student Engagement, Dr. Terry Cook

  • Terry Cook attended the American Association of Colleges & Universities Best Practices Institute at University of Wisconsin-Madison as a team with Michael Jasek, Dean of Students, Beth Pollack and Lisa Bond-Maupin, Associate Deans from College of Arts & Sciences, and Jodie Kenney, Retention Coordinator for Arts & Sciences. The team developed an initiative incorporating curricular and co-curricular best practices to support second-year student retention.
  • Student Engagement is in discussion with the Regional Coordinator for Gates Millennium Scholars Program to implement support programming for Scholars attending NMSU. This program “selects 1,000 talented students each year to receive a good-through-graduation scholarship to use at any college or university of their choice,” according to the program website.
  • Fall 2013 Calling Campaign: Volunteers from SAEM and NMSU Colleges have called approximately 500 students who had not enrolled for fall semester to offer support and referrals to resources.  We still have 1,537 students to call prior to start of fall semester.
  • Student Engagement staff are preparing for New Student Registration Programs for families and students this week. This is a major outreach opportunity to make incoming students and their families aware of TRIO Student Support Services, Career Services, and other retention programming.
  • Career Services, Student Success Center, and Student Support Services are increasingly assessing their efforts to better serve NMSU students. As part of this, staff met with Dr. Luis Vazquez, Associate Vice President for Research and Ms. Nellie Quezada-Aragon, Director of Research Compliance to review protocols for IRB to ensure compliance with applicable guidelines and regulations.
  • Career Services is implementing CareerBeam, software that will help NMSU students and alumni with employment preparation items such as resume development and interview skills.
  • In collaboration with NMSU Human Resource Services, Career Services is transitioning student employment opportunities from SES Ventana to AggieCareer Manager. Starting this Fall 2013, students will be able to find all postings for student employment, including work-study, part-time, cooperative education, internship, and full-time employment, in the same system they can use to find employment after graduation.
  • Career Services staff also met with CSO, the vendor for AggieCareer Manager, to learn about new features of the program. This roundtable event was hosted by the University of Texas at El Paso.
  • Michelle Adames of the Student Success Center and Marlene Melendez of University Financial Aid and Scholarship Services attended the Daniel’s Fund Scholar Success Forum in Denver, Colorado. This pinning ceremony and banquet serves as an orientation for new scholars, where they meet with staff from their new schools.
  • TRiO Student Support Services Program attained their program service objective by providing services for 353 TRiO participants. In addition, they identified 123 TRiO participants who are not enrolled for Fall 2013 and who are academically at risk. These students will be contacted during the current calling campaign.
  • TRiO advisors served students through FAFSA assistance, appeals, and end of semester advising. Mentors and tutors continued to serve summer school participants. TRIO serves at-risk students who are low-income, first generation, or have a documented disability.

Student Life, Dr. Michael Jasek

  • Campus Activities is improving student outreach by installing a computer outside the office that allows students to search all organizations and their scheduled events. The wall in Corbett Center Student Union with all the student organizations posted required extensive maintenance and will be taken down this week.
  • Two counseling psychologist positions with the Counseling Center will be temporarily filled by Nisha Todi (Group Coordinator) and Angella Anderson (Behavioral Health and Wellness Coordinator) for the 2013–2014 academic year.

Health and Wellness, Ms. Lori McKeeswim

  • The Campus Health Center is updating the medical information system during this summer to better serve students and staff with insurance claims filing, starting fall 2013. The Affordable Care Act will require all persons to have insurance by January of 2014. The CHC system will be better equipped to collect and file insurance claims to all companies once the upgrade is complete. The upgrade will require system changes including scanning capability to bulk file claims.
  • The Aquatics Center just began offering our first specialized fitness program for Muslim women. The culture and religious customs of Muslims do not allow for co-ed recreation and activities. This program facilitates women-only swim time from 7:00-9:00 pm on Wednesdays. Female lifeguards and attendants are on duty during this time.
  • The Activity and Aquatics Centers have been hosting celebrity Chef Gordon Ramsay as a guest in training. Chef Ramsay is on location filming at Meson de Mesilla for the next two weeks and he is also training for a triathlon. Danny Montoya, Associate Director and an accomplished tri-athlete, was contacted by Ramsey’s company to continue his training while in Las Cruces. Ramsay has already used the facility and tweeted about the excellent service and personnel.

Office of Student Diversity and Outreach, Ms. Christina Chavez Kelley

  • Dr. Festus Addo-Yobo of Black Programs is working with the College of Arts and Sciences on an African course in the Government Department and an African American history course in the History Department.
  • Dr. Joe Graham of Indian Resource Development presented Laguna Graduates’ Assessment of Tribal Utilization of Laguna Academic Capital at the Native American & Indigenous Studies Conference held in Saskatoon, Canada during the NAISC’s annual meeting held on June 13-15, 2013. The presentation was well received.
  • Michael Ray with the American Indian Program recruited in Acoma, Isleta, Jemez, Laguna, and Santa Ana Pueblos. He also attended a Career Fair Planning hosted by the Education Department in Bernalillo and Gallup, New Mexico.

No report: Albuquerque Center.