In a letter dated May 31, Dr. Jose Z. Garcia, Secretary of Higher Education announced that the Lottery Scholarship will cover 100% of tuition for the fall 2013 semester. He also announced that the “scholarship will experience a significant deficit” beginning in the spring semester of 2014 if the Legislature takes no further action.
Dr. Garcia stated that the scholarship saw a $20 million shortfall during the 2012-2013 academic year, and predicted that the shortfall will continue to grow unless “the Legislature passes a solution that is financially responsible, sustainable for years to come, and capable of supporting New Mexico’s students well into the future.” According to the letter, increased tuition costs, flat revenue from lottery sales, and high demand are the causes of fund insolvency.
Senate Memorial 101 calls for a work group to study ways in which the “scholarship can be reformed in order to preserve it over the long run.” Dr. Garcia announced his intention to work with legislators, students, and other stakeholders to seek input on this process. NMSU student Daniel Sonntag and Vice President Bernadette Montoya have both been recommended for service on this group.
Thank you all for your attendance at our 2013 Open Forum! It was great to see all of you and have the opportunity to answer your questions.
Events like the Open Forums are an important part of the work we do at SAEM. We heard from you last year that learning about other areas helps you understand our role at NMSU, and the Open Forum is part of that education process. As always, I appreciate your feedback and look forward to working with you on improving our service to the NMSU community.
This year’s discussion ranged widely and touched on topics from enrollment, to the community colleges, and the status of the Lottery Scholarship. Many people asked about leadership changes within our university. I will keep you updated on each of these topics as information becomes available. We also just posted about the moves some of the offices in SAEM have made and will be making within the next few months.
Many of the comments I received from the Open Forum had to do with communication. I appreciate the encouraging comments from many, but as always, we will continue to work on improving our communication.
As part of that, and starting this week, you can look for an update weekly from SAEM Leadership on this website. President Carruthers asked us to send updates to him every week about our milestones, efforts, and challenges. These updates will be posted to our website after they are all compiled.
We also posted the video that was part of the presentation.
New Mexico Legislative Lottery Summit
April 27, 2013 Fidel Center, New Mexico Tech Campus, Socorro, New Mexico
Attendees: Bernadette Montoya, Janie Merchant, Judy Bosland, and Melody Munson-McGee
Tom Romero, New Mexico Lottery Commission
100% of the net proceeds from the Lottery Commission go to the Legislative Lottery Scholarship.
Over its history, $560 million has been raised for education by the Lottery Scholarship; there have been 82,000 recipients of the Lottery Scholarship and 34,000 Lottery Scholarship graduates.
The return of Lottery proceeds to education has improved, and last year set a record.
The Lottery is required to send 30% of proceeds to the fund. Recent changes related to this requirement have reduce retailer and employee incentives. The Lottery Commission reduced employment from >100 employees to only 55 today; advertising and prizes were also reduced.
10-20% of the ad budget goes to beneficiary awareness. Jackpots and specific games are also targets of ad campaigns.
Tracy Hartzler-Toon, Principal Analyst, Legislative Finance Committee
High school graduation rates are flat (~19,000 students/year). The number of students within the White and Native American demographic groups will be flat, but the number of Hispanic students are greatly increasing. We are seeing a gap between young people with post-secondary education and older people. We are not replacing college education credentials in older generations.
New Mexico students have $15-16,000 average debt compared to $26,000 nationally.
FY 14: $9.8 million was added to Lottery Tuition Fund by the Legislature. The Higher Education Department will have an estimate of how much tuition this will cover in late Spring.
State-wide goal: we want more degree holders at all ages and more students to complete. We would like to increase rates amount broader range of income levels, ethnicity, etc.
National conversation on where aid should go is focusing on need plus basis: students should demonstrate a need for the funds PLUS they should be making progress toward degree attainment.
Travis Dulany, Legislative Education Study Committee
The Legislature amended Lottery Scholarship eligibility to add those serving in the military, veterans, and people with disabilities. Military dependents are eligible for the Lottery Scholarship if they earn a New Mexico high school diploma.
Questions: Should the Lottery Scholarship pay for developmental work? Pay for only 6 hours of developmental course work? Should there be a limit on the number of credit hours the scholarship will pay for? Should we limit eligibility for GED recipients to those 24 years old or younger? Should we allow year-round Lottery Scholarship support?
Judy Bosland, NMSU Institutional Analysis
This talk addressed three questions:
1. Are more students pursuing higher education at NMSU because of the Lottery Scholarship?
There is an increase of Lottery recipients across all ethnicities, especially Hispanics.
There is a higher percentage rate of students with the Lottery Scholarship if those students have higher income or are more prepared for college.
2. Does the Lottery Scholarship make a difference in student success at NMSU?
Graduation rates are higher for students that receive the Lottery even for just one semester. This is true regardless of ethnicity, income, or preparation scores.
3. Who will be affected by changes to the Lottery Scholarship at NMSU?
Some of last year’s proposed changes would make Hispanics, other minorities, and lower income students less likely to receive the Lottery Scholarship.
Bottom Line: There are no easy answers. But we should seek to understand the Legislature’s purpose of the scholarship.
New Mexico State University student Valerie Lujan was crowned Miss Native American NMSU 2013-2014 during the university’s celebration of American Indian Week in April.
“Valerie was present throughout the week and expressed her interest in being Miss Native American NMSU,” said Justin McHorse, American Indian Program director. “She has been actively involved with the American Indian Program and really has a great network among the student body.”
McHorse said the Miss Native American NMSU pageant is different from traditional pageants; it is more cultural and academic. A student must also demonstrate knowledge of their culture.
“Being selected is an amazing opportunity. I was overjoyed,” Lujan said. “It has been a wonderful experience so far. There is so much support. Being able to inspire fellow students and my community is awesome.”
Lujan is double majoring in pre-nursing and hotel, restaurant and tourism management. She is a tribal member of Taos Pueblo and has been active in the American Indian Program, along with other NMSU organizations since her freshman year.
Now that Lujan has been selected she plans to take her involvement with NMSU even further.
“I have gone out and encouraged students to pursue a higher education,” she said. “In my community only 15 people graduated from my class, two are still in college three years later. I want to use my accomplishments here at NMSU to inspire other students to stay in school.”
American Indian Week was organized by the NMSU American Indian Science and Engineering Society, the United Native American Organization and the Native American Business Student Association with support from the American Indian Program. American Indian Week was also sponsored by ASNMSU.
McHorse is not involved in the selection process, but was happy to see both he and Lujan are members of Taos Pueblo.
“I am very proud of Valerie,” McHorse said. “She will have a significant impact on the youth to consider college. It is great to see the younger generation taking advantage of higher education.”
Dr. Anthony Marin has been selected to serve on the Inceptia Commission on Student Success.
Inceptia, a provider of support and resources for higher education in the areas of federal compliance, financial aid management, repayment solutions and financial education, formed the Commission on Student Success to provide advice and assistance related to student success and retention with a focus on secondary and post-secondary students and administrators. Members provide counsel and insight for Inceptia to develop industry-leading solutions to help students persist and schools improve retention and graduation rates. Members also participate in thoughtful discussions around best-practices and trends and share ideas for new opportunities and partnerships.
Membership is comprised of areas representing research, student services, academics, financial aid, special interest, and corporate. Members are appointed and reappointed by Inceptia. Dr. Marin is an alumnus of NMSU and currently serves as the Director of Student Affairs with oversight of the Student Success Center-Hardman, TRIO Student Support Services and Career Services. The twelve-person Commission will convene their first meeting in June 2013 at the Inceptia headquarters in Lincoln, Nebraska.
Denali Wilson (left) and Cadence Furth (right), both with Campus Tutoring, and the charming PabloToro, which was awarded for the most engaging activity at the March 5 Check-In/Check-Up Expo.
Check-In/Check-Up Mid-Semester Review Expo was held in the old bookstore in Corbett Center on Tuesday, March 5. Sponsored by Aggie Welcome & Orientation, the event was geared toward providing information and support to all NMSU students. Questions pertaining to a student’s awareness of resources and engagement in those resources were to be answered with a yes or a no by the student on the prepared Check-In/Check-Up card. Participating students engaged with the student support organizations to complete their Check Up card and be eligible to win a mini iPad, $50 or $25 B&N gift card.
In order to encourage engaging activities by the representative organizations, a contest was held to determine the most engaging. Three anonymous judges circled the tables engaging with representatives. After tallying all votes, the Campus Tutoring Service was awarded the highest honor. “Pablo Toro” (appropriately named by Student Success Center Hardman’s Trio Program) is the mascot and traveling trophy for each Expo. He will remain on display with the Campus Tutoring Service until fall semester’s Mid-Semester Review Expo. At that time, Pablo Toro will be awarded to the most engaging activity table organization and remain for another six months until the following spring Expo.
Last summer, we started talking about values at the Open Forums, then through a discussion post that we were all asked to comment on. From that, a wordle was created. Since then, our SAEM Advisory Team has done some work around this. This fall, they grouped similar ideas and worked on definitions for our values. What you see to your left is the result of our work, and what our SAEM values look like in our daily practices of serving the NMSU community.
Thanks to all members of SAEM who contributed to this. We heard from many of you at last year’s Open Forums and in the discussion post that this type of document is important in defining who we are and what we believe. You also told us that the process is important in giving staff a voice in our direction as a unit.
You still have that voice. Share with us what you think by providing your comment below.
Employee Service Award and Staff Recognition Ice Cream Social April 12, 2013 2:30 pm to 4:30 pm, Educational Services Building Lobby Drop by anytime between 2:30 and 4:30 to recognize the service and educational milestones of your SAEM colleagues.
Presidential Visits April 22-May 3, 2013 Times and places will be announced Candidates for the NMSU President will hold forums open to all staff.
SAEM Open Forum May 16, 2013 10:30 am and 1:30 pm, Doña Ana Room, Corbett Center Student Union 3rd floor Vice President Montoya will update staff on NMSU and SAEM news. Employees can attend one of the two sessions.
Come out and support your Aggie men’s basketball team by winning some free tickets! The SAEM Vice President’s Office is giving away a total of 100 free tickets! 50 tickets will be available to the basketball game on March 7 against Louisiana Tech and 50 tickets to the game on March 9 against UT Arlington.
To win free tickets, leave a comment stating how many you want (limit 4 free tickets) and which game you want to attend. Tickets will be given out on a first-come-first served basis. If you want more than 4, you can get extra tickets at the group rate of $5 per ticket at the Ticket Office. Just ask for the SAEM group rate. (You must be an employee of SAEM to recieve the group rate or win tickets.)
Seats will be located in the upper bowl (Section 222), and SAEM will be recognized on the scoreboard, and a shout-out to SAEM from the announcer at each game.
Come out and enjoy a great game and cheer on the Aggies!
Harper spoke about the socialization of men to be rough and tumbled. We reward behavior which causes males to be tough and not show emotions. However, our code of conducts penalizes such behavior. Harper talked about ways of working with men to begin to change the rough aspects of masculinity into male citizens, which positively contribute to our institutions. Harper also shared information on recent research he has conducted which focuses on males in institutions of higher education that exemplify what are considered good/outstanding quality. Shaun Harper is co-author of College Men and Masculinities: Theory, Research, and Implications for Practice (2010)
Legislative Updates by John Lowery
Lowery spoke of the matters looked at by the 112th and 113th Congress and discussed how these bills/acts may impact higher education
Violence Against Women Act – this act did not pass in the 112th congress. However, it will be reintroduced in the 113th. If passed, the revisions may impact the reporting areas of the Cleary Act. The measures would add domestic violence, dating violence, and stalking as areas to report. Campuses will need to have written explanations of the rights and options for victims of these crimes as well as sexual assault. The Senate passed their version of the Violence Against Women Act on February 12, 2013
Cleary Act: Fines for violations on the reporting of Cleary can move up from $27,500 to $35,000 for each violation. There is discussion of having different amounts depending on the size of a campus.
Concealed Handgun Laws: Currently there are two states which allow concealed handguns to be carried on campus (Mississippi and Wisconsin). In 2013, eight states have initiated such laws in their state legislatures. Currently, New Mexico does not have such a law. However, Texas is one of the eight in the process.
Case Law Updates by Bill Fischer, W. Scott Lewis, and Saundra K. Schuster
A teacher who makes accommodations in the classroom for a student with a disability only sets the precedence for that specific class. The institution is not required to provide the same accommodation campus wide.
Due process, as set by an institution, must be followed. Small mistakes may not be reason for finding in favor of the student. However, a series of small mistakes can add up to be enough to consider a violation of student rights.
Behavioral Intervention Teams
Set the mission statement of the BIT
Create procedures for the ways the BIT will respond to issues
Conduct a yearly retreat for the BIT to
Review FERPA and FOIA (Freedom of Information Act)
Develop a marketing plan so others know and understand the BIT
Read The Handbook for Campus Threat Assessment & Management Teams by Deisinger, G., Randazzo, M. O’Neill, D. & Savage, J.
Attending ASCA reminded me about the importance of continuing our education as professionals. When we stop going to conferences or reading books, articles, or journals we stop growing. We end up doing the same thing year after year. Eventually, our services become outdated. This hurts us as professionals and our students. The students at NMSU deserve the best. Attending conferences is a great way to learn current best practices and to connect with colleagues across the nation. It also allows us to gauge where we are as an institution. This past conference let me know we are doing some things better than other institutions (or maybe the first) and there are areas we need to improve. Finally, conferences can rejuvenate us in our jobs and creates a refocus of our energies.
Congratulations to Monica Dunivan of Military and Veterans Programs on her election to Chair-Elect of NMSU’s Employee Council. The Chair-Elect position starts a 3-year leadership cycle which includes being the next Chair and then Past Chair. As Chair-Elect, Monica will fill in for the Chair when necessary at Employee Council, Admin Council and Board of Regents meetings.
Event: Microsoft Excel Basics & Beyond the Basics 2007/2010 Seminars Dates: November 8 – 9, 2012 Location: Las Cruces, NM Instructor: Rodney Mohammad, Microsoft Office Specialist Attendees: Chuck Morgan, Donna Heath, Lorena Diaz, Marilyn Alejo
In the Microsoft Excel seminars, we learned new techniques and shortcuts to help us work more efficiently and be more productive. Some of the information which was covered in each session is as follows:
Microsoft® Excel® 2007/2010 Basics
(Beginning to Intermediate Users)
Design and organize professional looking worksheets
Formulas and functions
Charts and graphs
Copy, move, delete, insert or replace anything in a worksheet with ease
Solve common printing problems
Create and use simple macros to automate repetitive tasks
Sorted, organized, calculated, and analyzed spreadsheets
Group and Filter Data
Excel® 2007/2010: Beyond the Basics
Create, manage, and modify Pivot Tables
Power tips and surprising shortcuts
Adding eye-catching graphics to charts, graphs, tables and reports
Congratulations to NMSU Career Services staff members Elizabeth Ortega, Coordinator for Employer Relations, Roseanne Bensley, Associate Director and Yvonne Franco, Career Resource Coordinator! They were recently certified as Global Career Development Facilitators (GCDF) through the GCDF Training Program. The curriculum addresses major career development areas and provides up-to-date resources providing relevant skills and knowledge to assist others in planning careers and advising clients on the procedures to obtain meaningful work.
The GCDF credential was developed to provide standardized competencies, training specifications and credentialing for career providers.
On November 27–November 30, 2012, Marlene Melendez, Valeria Olsson, and Irma Chavarria attended the FSA (Federal Student Aid) Conference, given by the office of the U.S. Department of Education in Orlando, Florida. People attending this conference included Financial Aid Administrators, Admissions Officers, Foreign School Administrators, and Private Auditors and Accountants.
Leveraging Social Media to Drive Awareness and Increase Engagement with Students
Attendee: Marlene Melendez
Social media is becoming a part of our culture and another mode of communication. If done successfully, it can be a very productive way to take customer service to the next level. The Department of Education has done its work in the way of engaging students through social media. After two years of listening to constituents and using sites like Board Reader and Social Mention, the Department of Education has several new social networking sites that are available to everyone at Facebook, Twitter, YouTube, Storify , and Visual.ly.
The Department of Education has also revamped its own website, combining 5 sites into a student friendly, visually appealing website, StudentAid.gov.
The presenter also gave some great resources on starting to use social media. A unit that is considering using social media should begin with a plan and begin by identifying key words. Set up a search and be prepared to hear the good with the bad. Once you have gathered information, create relevant content and identify key customer issues. Remember that visuals, imaging and pictures can make a difference.
Attendee: Valeria Olsson
Below are details about a few of the changes we will be dealing with in our work area.
Maximum Pell award for Academic Year 2013-2014 will increase from $5,550 to $5,635 for students with an EFC of zero. Total Pell grant recipients have increased by 50% since 2008, and simplification of FAFSA has increased the number of applications by 30% since 2009.
The maximum duration of a student’s eligibility to receive a Pell grant is 600% or 12 semesters, effective AY 2012-2013. The Common Origination and Disbursement Website is the official website to determine Pell lifetime eligibility, but only Financial Aid personnel have access. Pell current 30-day disbursement reporting date will change to 15-day reporting time frame in the near future.
Federal government is working on different ways to help students manage their debt. Under the Income Based Repayment Plan (IBR), the cap repayment of loans will decrease from 15% to 10% of monthly income, and the loan forgiveness program will be reduced from 25 to 20 years effective July 1, 2014.
Subsidized loans will not accrue interest during the grace period if the borrowing time frame is between 07/01/12 and 07/01/14. In addition, if students exceed the 150% Academic Program allowance, any subsidized loans disbursed after 07/01/2013 will lose their subsidy.
In addition, Financial Aid will be:
Promoting the use of College Score Cards and Financial Aid Shopping Sheet to better educate students about Cost of Attendance, Net Price calculator, grants, loan options, graduation rates, default rates and student loan debt facts.
Increasing the social media interaction by combining different federal student aid websites into a single website: studentaid.gov.
Verification changes for 2012-2014
Attendee: Irma Chavarria
Verified files will retain all items verified in 2012-2013 year with an addition of two new items which are
High school completion status
Identity/Statement of Education Purpose
Documentation of high school completion status or recognized equivalent of a high school diploma
General Educational Development (GED) Certificate
State certificate received by a student after the student has passed a state-authorized examination that the state recognizes as the equivalent of a high school diploma
Academic transcript of a student who has successfully completed at least a 2 year program that is acceptable for full credit toward a bachelor’s degree, or
For a student who is seeking enrollment in an educational program that leads to at least an associate degree and has not completed high school, documentation from the high school that the student excelled academically in high school.
Documentation of home school completion status
Home schooled- Transcript or the equivalent, signed by the parent or guardian that lists the secondary school courses completed by the applicant and documents the successful completion of a secondary school education or
A secondary school completion credential for home school provided for under State Law
Documentation of identity and statement of educational purpose
Applicant must submit a documentation of identity in person, with a valid government issued ID (driver’s license, non-driver’s license or passport) and
A signed statement of educational purpose
If unable to appear in person then a copy of government issued ID and original notarized statement of educational purpose signed by the applicant.
New for 2013-20147 VERIFICATION TRACKING GROUPS
Applicants will be placed into one of the following tracking groups by Department of Ed:
V1. Selected based on standard verification criteria like 12-13, with 2 new items Supplemental Nutrition Assistance Program (SNAP- Food Stamps) and Child support paid.
V2. SNAP only
V3. Child support paid
V4. High school completion status, Identity/statement of educational purpose, SNAP, child support paid
V5. Standard verification criteria, high school completion status, Identity/statement of educational purpose
For tax filers same as Group V1
For non- tax filers same as Group V1
*Institution may select additional applicant or verify additional items for an applicant.
AHEAD (Association on Higher Education and Disability) Management Institutes
January 31 – February 2, 2013
Westin at Long Beach, California
Submitted by: Trudy M Luken, Director, Student Accessibility Services
AHEAD sponsored the following four institutes on January 31 and February 1, 2013 from 9:00 a.m. – 5:30 p.m.
Institute #1: The Institute for New and Newer Disability Services Managers.
Institute #2: Creating the Future: Tools and Techniques to Strategically Lead and Enhance Disability Services.
Institute #3: Disability Services in the Community College: Key Issues and Best Practices.
Institute #4: “Writing to Win! Grant Proposal Writing and Program Planning.”
Presenter: Stephan Hamlin-Smith, executive director of AHEAD. He directs the overall operations, staff, public engagement, member services, funding, and external relations of the organization that currently serves over 2,700 institutional and individual members in 17 countries. In addition to a long history of his own successful writing and planning work, Stephan became certified by the Grantsmanship Center, and has taught corporate, higher education, and non-profit professionals strategic grant writing and program planning since 1992. He often serves as an expert reviewer for foundation and governmental grant competitions.
This intensive interactive course focused on three major areas:
Essential elements and processes of program planning. Developing an understanding that “it’s all about the program” was stressed. Instead of addressing program development and evaluation as separate from the writing of a proposal, the instruction focused on building the crucial relationship between overall program planning and grant writing.
Funding and support research. This included the essential elements of foundation, corporation, and government grant research. As research was identified as an integrated part of the grant seeking process, we were taught how to use research as a crucial component of the strategic grant acquisition effort.
Professional quality grant composition. In addition to addressing the basic components of a grant proposal, the instruction infused expert principles in the formation of mastering the process. Strategies resulted in an integrated, multi-dimensional, and dynamic endeavor.
AHEAD Plenary Session, “Disability in the News: A Review of Important Cases, Letters, and Guidance that Impact Your Work.”
Presenter: Paul Grossman, University of California, Hastings College of Law
The legal landscape post-ADA AA continues to be active in employment, facilities, and education settings. Higher education administrators need to pay attention to current regulations and recent legal cases and developments in order to make informed decisions for their campuses. This review presented what has taken place in the Federal Courts and the Office for Civil Rights over the past year, and how the court cases impact our individual institutional missions and students. Highlighted content included guidance about fundamental alterations and academic requirements.
Submitted by: Trudy M Luken, Director, Student Accessibility Services
Student Veterans of America (SVA) National Conference
January 3rd through 6th, 2012
Florida Hotel & Conference Center, Orlando, Florida
“National Network – Local Impact”
More clear data must be gathered to accurately track the graduation rates of veterans. This starts with the individual universities.
Drop out rates according to the 2010 Survey of Veterans
i. 68% completed programs with the VA Benefits
ii. 60% of all veterans have some sort of college education (and/or degree) or higher
Many resources for university/colleges to help model successful veteran programs
Framework for Success
Pat Tillman Foundation
Operation College Promise
Access to information
Extremely beneficial for schools to ask, “have you ever served or currently serve in the Armed Forces?”
Creates self-disclosure of status
Able to legally share information on students that are veterans with SVA of that school
Veterans need to network
Resource for vetarans is a book entitled“Networking for Veterans”
Need to create and implement a more effective means of letting veterans know of their benefits
Only 58% of post 9/11 veterans know they have Education benefits
Many corporate partners are available to the veteran for a job after they graduate. Also, many mentorship, scholarship, and support companies are available to the student veterans. They want veterans…. Veterans are disciplined, detailed orientated, loyal, team player, problem solver
Media Portrayals of veterans – What the media wants to report about veterans rather than the facts
“SERV” (Serving Every Returning Veteran) – UNLV developed a 50-minute training that tackles the subjects of veterans; realities of PTSD, transitions, misperceptions, etc. Faculty and administrators are required to attend it. “COGNITO” – 30 min/online course. Currently a pilot program from The Richard Stockton College, but willing to share with other schools. Subject matter same as “SERV”.
Several schools highlighted their success and challenges with veteran programs.
10. What is it to be a leader in school and a future community leader after graduation?
Michael Dakduk – SVA Executive Director
Honorable Eric K. Shinseki – Secretary of Veteran Affairs
George W Casey, Jr., General, Chief of Staff of the U.S. Army (Ret) – SVA Honorary Board of Advisors.
Jacob Wood – President & Co-Founder, Team Rubicon
Dr. Eric J. Barron – President, Florida State University
Kevin L. Preston, COL (ret) – Director of Veterans Affairs, Walt Disney Company/ESPN
Rodrigo Garcia – Chairman of SVA Board of Directors
Dr. David DaRamio – Auburn University
Dr. Jennifer Steele – RAND Corporation
David Pullmen – National Student Clearing House
Libby Sander – The Chronicle of Higher Education
Leo Shane – Stars and Stripes
Ross D. Bryant – UNLV Enrollment & Student Services
Tom O’Donnell – The Richard Stockton College
Tommy Davis – The George Washington University
Glen Ziga – DeVry Military Resource Club
Darren Phelps – Chief of Staff: Veteran Campaign Program Assistant: Center for Second Service
Teresa C. Becker – Deloitte
Brian Hawthorne – Reingold Group
Jim McMahon – Travelers
Mark Eberlin – Edward Jones
David Smith – Bank of America
Erin Militello – VA Health Care
Duane Hardesty – Northrop Grumman
James Schmeling, J.D. – Institute for Veterans and Military Families (Syracuse University)