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Welcome to the Spring 2013 Semester!

I hope that each of you enjoyed the much deserved break over the holidays! I truly enjoyed my time off and am now looking forward to an exciting spring semester and year ahead. Over the break I was able to spend some time reflecting on 2012, and the many accomplishments that we celebrated as a team. I feel good about our accomplishments, and I hope you do as well.  I also used some of my time to re-charge professionally by reading some new leadership material and setting my own personal and professional goals for the new year.

Since our return to campus last week, several things have transpired. First, we welcome a new area to join SAEM. The Albuquerque Center is now a new part of our unit, and we welcome four new staff members (Veronica Chavez-Neuman, Mike Vaughn, Lonetta Gallegos, and Erin Worth).  We look forward to our new opportunities in Albuquerque!  Second, we are in a transition phase with our International Student Services office.  This office (Mary Jaspers, Naomi Philhower, Liliana Barraza, and Diane Gobrick) will be relocating to Garcia Annex to join the International and Border Programs Office to provide student support to our International student population.  We wish them well in their new location and reporting line.

Our final version of the Strategic Plan is now completed, and you will each be receiving your own copy.  I hope that you will use this document to help guide your daily work and service.  As stated on page 3 of our plan, “Strategic planning is all about the future, and we are working to make ours better, smarter, and more transparent”.

Let’s all look forward to continued success in Student Affairs and Enrollment Management in the year ahead!  Thank you for your continued and much valued support!

Terry Cook goes Above and Beyond!

On December 14, Dr. Terry Cook, Vice President for Student Engagement, was awarded the Board of Regent’s Above and Beyond Award.


Terry Cook, left, was awarded the Above and Beyond Award at the December Board of Regents meeting.

Terry has worked at NMSU since 1993, and has served in roles of progressive responsibility. In her current role as Assistant Vice President for Student Engagement, she is known for her enthusiasm, wisdom, and dedication, both as a manager and as an expert in student retention and graduation. Her energy is legendary, and she is an extraordinary collaborator: she works with Housing and Residential Life on Aggie Welcome and Orientation; University Admissions on New Student Registration Events; and Colleges and Departments on Campus Tutoring. She has also collaborated on, among other things, financial literacy programming, grants, workshops, Foundations of Excellence, University Assessment, and programming for parents and families.

In addition, she does all this while keeping up with best practices in student success, retention, and graduation and sharing those best practices with her staff.

Terry Cook joins Jeanelle Chavez as the second Aboveand Beyond Winner from SAEM for this year.

Come by the Holiday Reception on December 20th!

Southwest Association of Student Assistance Programs Conference (Hicks)

Jackson Square, New Orleans, by Wally Gobetz from Flickr

Southwest Association of Student Assistance Programs (SWASAP)
41st Annual Conference
November 24-28, 2012
Sheraton Hotel, New Orleans, Louisiana 

General Session I
Speakers:  Dr. Evelyn Rivera-Torres, Chair Council for Opportunity in Education Board of Directors
Austin Badon, Louisiana State Representative
Wesley T. Bishop, Louisiana State Representative, Associate Vice Chancellor for Academic Affairs – Southern University at New Orleans

The SWASAP Conference opened with a welcome from New Orleans State Representative Austin Badon.  He brought a welcome from the Mayor of Louisiana as well as a Proclamation from Louisiana State Representatives declaring November 24-26 to be SWASAP Annual Conference days.

Dr. Evelyn Rivera-Torres brought a welcome from the Council of Opportunity in Education.  She relayed her story of growing up a first generation, low-income student trying to pursue a college degree.  She spoke about the hurdles she encountered and not knowing how to apply for college and lacking knowledge of financial aid.  She discussed how she overcame the barriers and stressed these are the same barriers that TRIO students face on a daily basis – not knowing or having any guidance.  Perseverance was her friend in helping her to overcome the barriers.  She did not have the TRIO Programs.  Dr. Torres challenged the TRIO Community to continue aiding first generation, low-income students.


General Session II
Speaker:   Dr. Arnold Mitchem, President Council for Opportunity in Education

Dr. Mitchem is the “Father” of the TRiO movement.  He is retiring this year. Dr. Mitchem updated the TRiO community on the effect of the Financial Clift will have on TRiO Programs.  Basically, Trio programs may incur an 8.2% cut in funding (per program).  Dr. Mitchem also enlightened attendees on the political climate in Washington.


TRiO Achievers Luncheon
Arkansas:             Bridgette Bass – Educational Opportunity Centers (EOC)
Louisiana:            Judge Jolivette Brown, United States District Court Judge – Upward Bound
Oklahoma:           Chris Hicks – Educational Opportunity Centers (EOC)
New Mexico:        Father James McGowan – Student Support Services (SSS)
Texas:                    Paola Bonham – Educational Talent Search Program (ETS)


Concurrent Workshop – Track 2 Program Development/Evaluation
Creating and Updating your Policy and Procedures Manual
Presenter – Kimberly Caruso, Assistant Director Math Science Upward Bound/LA

  • Provided a tool to create a Policy and Procedures Manual for TRiO Programs.
  • This will be a manual of operation and will include training materials for TRiO staff.


General Session III
Speaker:  Patrick M. Dobard, Deputy Superintendent of Community and Policy, Recovery School District

  • Discussed the state of education and the role of a University President.
  • The life of a university president is 6 years.  A university president starts and pushes an agenda, based on the demands of the university community they serve.


Concurrent Workshop – Track 2 Program Development/Evaluation
Preparing Now for SSS Data Collection
Presenter – Elizabeth Retamozo, Executive Director of the NOSOTROS Education Center

  • Prepared the TRIO Student Support Services Community for the upcoming Annual Performance Report and the development of information for the next RFP for Student Support Services Grants.


Concurrent Workshop – Track 2 Program Development/Evaluation
Using SSS Grants as a Teaching and Learning Tool
Presenter – Don Barker, Director Student Support Services, Northwestern State

  • Mr. Barker showed strategies for using Student Support Services grant in the Academic Colleges.
  • Talked about some of the advantages which would enhance the colleges’ services by assisting students with services based on what can be offered by the grant (tutoring, mentoring, graduate school applications).


Concurrent Workshop – Track 2 Program Development/Evaluation
Keeping it real:  Implementing a Realistic and Effective Evaluation Plan
Presenter – Elizabeth Retamozo, Executive Director of the NOSOTROS Education Center

  • The presenter discussed the information each program should collect to evaluate the effectiveness of program services.
  • Also discussed were methods to analyze data collected.

By Lauren Mitchell from Flicker

Speaker: Linda Byrd Johnson – Senior Director of Student Services, US. Department of Education – Virtual Presentation

  • Department worked this year to strategically align TRiO programs to focus on postsecondary completion by:
  1. Turning around persistently low achieving schools
  2. Enabling more data-based decision making
  3. Improving productivity
  • The Department of Education is interested in best practices used to achieve the aforementioned objectives.
  • Presented the annual funding information: the number of funded TRiO programs
  • Upward Bound: 826 awards totaling $268,136,305
  • Upward Bound Math Science: 166 awards totaling $44,141,410
  • Veterans Upward Bound: 51 awards totaling $14,392,377
  • Ronald McNair Post-baccalaureate Achievement: 158 awards totaling $37,270,374
  • Educational Opportunity Centers: 126 awards totaling $45,901,792
  • Student Support Services: 1,028 awards totaling $290,325,810
  • Talent Search: 454 awards totaling $135,968,652


Submitted by: Carol B. Hicks, Director TRIO Student Support Services Program







NMSU receives national diversity award

New Mexico State University has been selected as an inaugural recipient of the Higher Education Excellence in Diversity award by INSIGHT Into Diversity magazine, the oldest and largest diversity-focused publication in higher education.

“New Mexico State University has many unique diversity programs and initiatives in place that either met or exceeded the standards by which we measured the HEED award applicants,” said Lenore Pearlstein, publisher of INSIGHT Into Diversity. “As a member of the Hispanic Association of Colleges and Universities, their commitment to diversity and inclusion among their students, faculty and staff is very evident.”

The HEED award was created to recognize the diversity and inclusion efforts of U.S. colleges and universities of all types. Important for consideration for this award were initiatives related to gender, race, ethnicity, veterans, people with disabilities and members of the LGBT community.


Contributed by University Communications

Screening of The Time is Now

Bernadette Montoya with Chris Jonas and Erin Hudson from Littleglobe Films in Santa Fe at screening of Centennial Class: The Time is Now.  The film follows six students as they complete their senior year of high school and prepare for college.  Four of the six students currently attend NMSU.  The film portrays the story of Vicki Garza, a freshman social work major from Deming, New Mexico who also attended the screening.

Information about the film can be  found at:  http://littleglobe.org/TurntheLens

New Associate Director of Academic Success

Michelle Saenz-Adames was named the Associate Director of  Academic Success on November 1, 2012.  Michelle will provide leadership and oversight of UNIV courses, Student Success Center-Hardman’s outreach and internal academic support services, and provide support to grant writing initiatives.

Michelle is a native of New Mexico. She earned a Bachelor’s and Master’s degree from NMSU, and is currently completing her Dissertation study to receive a Ph.D. in Bilingual Special Education. She started her professional career in the public schools as a high school English teacher. During her tenure, she also supervised students in the development of the school’s yearbook and newspaper publications. She has taught with the NMSU Upward Bound TRiO program and UNIV 150 courses. She serves as a mentor to students in the ENLACE and Upward Bound Bridge programs.

More recently, Michelle has served as the Program Specialist for the Alliance for the Advancement of Teaching and Learning in the College of Education since 2007. In this role, she coordinated outreach and extension initiatives and served as a liaison to K-12 partners and community agencies in the state of New Mexico. As the Alliance Program Specialist, she implemented a series of initiatives that have not only impacted NMSU but also the State of New Mexico. Michelle continues to serve on several committees that focus on community, public school and higher education partnerships, with the goal of enhancing the educational experience of students and families in New Mexico.

Contributed by Anthony Marin

What we ALL need to know about Title IX

According to Gerald Nevarez, NMSU Executive Director, Office of Institutional Equity:

Title IX requires an educational institution to promptly, effectively and impartially address sex discrimination/sexual harassment. This obligation occurs after a “responsible employee” has received actual or constructive notice of the alleged harassment.

A “responsible employee” is any employee who:

  1. Has the authority to take action to redress the harassment,
  2. Has the duty to report harassment or other types of misconduct to appropriate officials, or
  3. Is someone a student could reasonably believe has the authority or responsibility to redress or report such situations.

Because of our work with students, we need to understand what our obligations are under Title IX. Every SAEM employee should plan to attend Title IX training from NMSU’s Center for Learning and Professional Development. If you have not yet attended a training, please sign up for one of the sessions below.

Tuesday, December 4, 2012 – 10:00AM to 11:00AM – Corbett Center, Colfax Room 210

Wednesday, December 19, 2012 – 1:30PM to 2:30PM – Corbett Center, Senate Chambers Room 302

Tuesday, January 8, 2013 – 10:00AM to 11:00AM – Corbett Center, Senate Chambers Room 302

Thursday, January 24, 2013 – 2:00PM to 3:00PM – Corbett Center, Otero Room 126

Wednesday, January 30, 2013 – 9:00AM to 10:00AM – Corbett Center, Senate Chambers Room 302

Tuesday, February 12, 2013 – 2:00PM to 3:00PM – Corbett Center, Colfax Room 210

Tuesday, February 19, 2013 – 9:30AM to 10:30AM – Corbett Center, Senate Chambers Room 302

Continuing Education Program of American Conference 2012 (F. Addo-Yobo)

Continuing Education Program of American (CEPA) 2012
October 18-20, 2012
Corpus Cristi, Texas

Key learning:

1)     Today, student affairs officials are aware of developmental complexities facing students in behavior, change and growth.

2)     Academic institutions foster or affirm students’ individuality. Students are exhorted to generate confidence in themselves independent of others.

3)     In preparing graduate students for the student affairs profession, institutions need to train individuals who can be adaptable, flexible, and effective in dealing with students.

4)     Student affairs professionals should be unique (versatile and resilient) in their understanding of the multiple concerns or realities of student issues.

5)     Student affairs professionals should a) enroll students in career decision-making classes offered on campus that give meaning to the student, b) encourage students to join organizations or clubs that are compatible with student interests and c) advise students in risk taking ventures (eg. wall climbing) on a small basis which would be an attempt on self-reliance and judgment.

6)     Student affairs leadership should be individuals who understand roles and techniques that conceptualize human change and growth. This involves a) enlightenment and right speech-how to use language that positively affects/relates to others in positive way and b) address ‘developmental’ issues that will promote ethics and morality while enhancing spirituality on campus.

Posted for Festus Addo-Yobo

Annual Reports: Need more? Have comments?

This year SAEM distributed our first Annual Reports at the Staff BBQ!

We can all use these to better understand what our colleagues do in SAEM and and to help the rest of the NMSU community understand the depth and breadth of the services we offer. In support of this, consider having a couple copies available for visitors to your areas to review. If you need more copies, please leave a comment below.

I would also like to hear from anybody who has ideas about the Annual Report.  In the comment section below, please leave any feedback you have about the current report and suggestions for future ones. Next year’s report will be based on priorities for strategic planning that we set last summer.

Hispanic Association of Colleges and Universities (L. Gutiérrez Spencer)

Date: October 20-21, 2012
Where: Washington D.C.
Attendee: Laura Gutiérrez Spencer

HACU internships with the federal government are changing by challenging interns to be more competitive when completing their hours. Students need to complete over 600 hours of internship to be in a great position to find employment with a federal agency.  In the past, when students obtained a HACU internship, they would complete over 200 hours initially.  If the student did well, the agency and HACU would make sure that the student was able to complete the rest of the 400+ hours to reach 600 hours necessary to be in an optimal position for employment after graduation. Now students who complete the initial 200+ hours of a HACU internship must compete with the general population for more federal internship hours. Many of our students have taken advantage of HACU internships in the past, especially Hispanic students in less remunerative majors like the social sciences, languages, and the arts.

For several decades, there’s been a decline in minorities attending college. In the 1970’s, Latinos were as likely as whites to enroll in college. The ratio of Hispanics enrolling in college dropped in the 1980’s along with other minorities. Now, only 13% of Latinos receive a higher education degree after eight years.  On the other hand, 60% of Whites achieve a higher education degree after 8 years.

A study conducted at the University of California compared minority students in areas like class attendance and participation in extracurricular activities. Compared to African American students, Hispanic students were more likely to go to class and go to class prepared. Hispanics were also more likely to participate in clubs and spiritual activities on campus compared to both African American and Asian students.  Along with other minority students, Hispanic students were more likely to work while they were in school.

Another study focused on the academic preparedness of minority students for college.  Many of the minority, working class students who had taken only one or two college preparatory courses believed that they were well prepared for college study.  These same students were shocked at the length and rigor of College Board tests. There was a significant difference between their expectations for college rigor and the actual skills and knowledge necessary to succeed.

In Florida, a community college and university share the same physical facilities. The university guarantees that graduates of certain Associates programs will be automatically admittted to the four-year institution.  This policy has increased retention and graduation rates, especially of Hispanics at both the community college and the university.

Contributed by Laura Gutiérrez Spencer

NAACO Western Regional Conference (M. Marquez and S. Ponce)

University of California, Davis is famous for their egghead statues. http://www.flickr.com/photos/sheasphotos/2061899550/

North American Association of Commencement Officers Regional Conference

Monday, October 1, 2012

University of California, Davis

Attendees: Marisela Marquez and Shelaine Ponce

Look, Feel, & Sound of the Ceremony and Campus
Presented by Rob Shelton

Rob Shelton, a Sales Manager for BP Productions, has over ten years of experience in the event industry. He has coordinated political, entertainment, and non-profit events. In his presentation, he talked about fire and building codes as well as ADA regulations that must be followed when hosting an event much like commencement. Also included in his presentation were suggestions for staging and roofing structures and how to get the best audio and video for your venue.

Social Media

This session was helpful in providing tactics to make the NMSU Facebook page attractive and effective. Ineffective strategies for other universities were discussed. There was information regarding other social sites including Pinterest, Twitter, and Linked-In.

People Moving

Discussed in this session were tactics on how to keep people moving. For both graduates and attendees for the ceremony, it is important to keep them moving, keep the area uncongested, follow fire regulations, and have an escape route. Additional information included how to keep people moving in the parking lots before and after the ceremony. 

Commencement Councils

This session was beneficial because NMSU’s Commencement Committee is currently undergoing changes due to hiring new personnel. Communication is vital to keeping an event organized. Communication tactics such as video conferencing or monthly meetings were recommended to ensure that everyone on the committee is updated on Commencement. Currently, the NMSU Commencement Committee includes members of Alumni, Presidential Events, Special Events, Bookstore, ASNMSU, Police, Marketing Services, Enrollment Management, OFS, and the Registrar’s Office.

Posted for Shelaine Ponce

NMSU Food Pantry

NMSU Social Work Services, under the direction of Lori Haussamen, created a food pantry this fall to address a need common to many college campuses across the nation. The NMSU Food Pantry distributes nonperishable food to students, staff, and faculty in need of emergency assistance. This service is free and confidential.

To make food donations, drop by items at the Counseling Center (Room 100, Garcia Annex). To make a monetary donation, please see the NMSU foundation website at foundation.nmsu.edu and specify that the donation is to go to the NMSU Food Pantry. For more information, contact Lori Haussamen at mlori@nmsu.edu.

This program is in partnership with Christian Challenge, which is hosting the food pantry and helping with volunteer support.

2012 SAEM BBQ Picnic

Thanks to all who made our Annual SAEM BBQ great!

SAS Director appointed to Governor's Commission on Disability

Trudy Luken, Director of Student Accessibility Service, was appointed in October to serve on Governor Susana Martinez’ Commission on Disability.

The Commission’s purpose is to help New Mexicans with all types of disability, physical or mental, by addressing the issues they face in different areas of their lives from economic to political. The commission also stresses the importance of these individules having equal opportunities in employment, education, and housing, among other things. According to the Governor’s Commission on Disability website, “GCD works to improve the quality of life of New Mexicans with disabilities through progressive systems advocacy.”

Disabled-world.com reported that in 2010, there were around 300,000 from ages 5 and up with disabilities in the state. An estimated 60,000 people have problems completing simple task such as walking or getting dressed.

Luken said, “As a daughter, sister and mother of family members with various disabilities along with over thirty years of employment as a special education teacher and disabilities service provider at a community college and university, it is indeed a great honor to be nominated and appointed to the Governor’s Commission on Disability.” She adds, “One of my goals is to “advance access” that would ultimately improve the quality of life for all disability groups in the State of New Mexico.”

Congratulations to outstanding students in Rec Sports!

These students were recognized on October 25, 2012 by the Recreational Sports for their outstanding leadership as student employees .

From left to right: Teddy Atkins received the award for Vaughn Corley Excellence in Intramural Sports; Megan McCravey received the award for Jack Welch Excellence in Aquatics; and Benjamin Dove received the award for Paul LaPorte Excellence in Rec Sports.

NMASFAA Training and Conference (Financial Aid Staff)

Friday, October 19, 2012
Albuquerque, New Mexico

Attendees: Associate Directors Virginia Tucker and Will Waller, Loan Coordinator Cathy Salcido, Advisor Jennifer Smith, Processor Gabriel Méndez

Direct Loan Program

Major updates to the Direct Loan program include improving reconciliation practices, lowering cohort default rates, implementing new default aversion processes, and the introduction of more loan repayment options.  NMSU’s reconciliation practices have been upgraded with the addition of new staff, management and the reorganization of the fiscal team. Cohort default rates are being reviewed and aversion processes now include mandatory exit counseling for students withdrawing officially or unofficially. Finally, loan repayment options are now more accessible than ever with more options available to borrowers.

Verification Updates

Kevin Campbell, Department of Education

Campbell covered the 2012-2013 verification process, as well as two new verification requirements. The change with the heaviest impact on students will be updates to the verification process.  Verification this year will now be customized, by being split into five categories. Each category corresponds to specific items in the student’s file that will be verified.  The newest items are high school completion status and a statement of identification and educational purpose, which will be included in category five.

New Mexico Higher Education Department

HED spoke about the lottery scholarship and state loan repayment. They updated issues surrounding Lottery Scholarship Fund solvency, program disbursement dates, loan for service repayment stipulations and stressed the importance of the State’s 529 college savings plan.  For more information on these updates contact the NMSU Financial Aid Office.

Posted for Jennifer Smith and Gabriel Méndez

Congratulations and thanks!

Thanks to everyone who helped to make this SAEM Staff BBQ such a successful event!  A special thanks to Ann Nieto, Dacia Sedillo, Phillip Johnson, Ann Landmark, Melody Munson-McGee, and to our Enrollment Management student staff members for their work on all the details involved in the planning, implementation and clean up! We especially appreciate Tarran Trotter’s help with the graphic design for the picnic.

The wind held off and we had beautiful weather!  It was a real pleasure for me to have some time to visit with so many of you.  It is something we don’t often have the opportunity to do, so this makes it for an even more special event.

Also, congratulations to Brandon Wise and Loretta Campolla for being the first recipients of the SAEM Staff Awards. Loretta and Brandon were nominated by their colleagues in recognition of exceptional performance above and beyond their normal job duties. The initial request for nominations for this award stated that “Exceptional performance could be a major accomplishment, excellent work ethic and/or outstanding customer service which significantly contributed to the goals of an organizational unit within SAEM.”

Nominations are open all year; awards are given annually at the SAEM BBQ. The call for nominations for this award is here: http://studentaffairs.nmsu.edu/blog/2012/07/saem-staff-award-nominations-being-sought/

Winners for the Slogan and Values entries are:

  • Amanda Gallivan, Campus Health
  • Sharna Horn, SGDRC
  • Angela Arvizo, Student Judicial Services
  • Nancy Laney, ASNMSU
  • Kenna Carriere, Financial Aid
  • Megan Schuller, Admissions
  • Tarran Trotter, VP Office
  • Teresa Cardenas, Admissions
  • Hannah Farbo, Admissions
  • Eddie Bernaldez, VP Office
  • Sulema Chavez, Career Services
  • Collette Brunhoeber, Campus Health Center
  • Patricia Chavana, Campus Health Center
  • Diane Kruis, Campus Health Center
  • Diane Natividad, Campus Health Center

A special thanks to the Office of Admissions and Recreational Sports for the prizes for each of our winners.

SAEM Staff BBQ, October 26

All SAEM staff are invited to drop by the Fall 2012 Staff BBQ on Friday, October 26 between 11:30 am and 2:00 pm on the west side of the Educational Services Building. The food will be provided by Dickey’s BBQ and should be as delicious as last year!

SAEM has about 250 regular staff, and the annual BBQ is a great opportunity to spend time with colleagues on what will hopefully be a beautiful day right before Homecoming Weekend.

Watch the website. Next week we will announce details on a challenge for slogan ideas for SAEM.

Please work with your colleagues to ensure that everybody can enjoy this event while we still keep offices open to serve students.

Southern New Mexico Employment Law Update (E. Ortega & K. Andrew)

Friday, September 28, 2012
Las Cruces Convention Center
Attendees: Elizabeth Ortega & Kevin D. Andrew

This conference provided excellent employment information that will be used to assist students with general employment questions before or during their Cooperative Education and Internship work assignments.  The information is also important for advising students who are preparing to enter the workforce after completion of their degree.

This seminar was presented in conjunction with the law firm of Kemp Smith, LLP.  A venue to discuss current issues and best practices on employment law was presented in laymen’s terms.

Social Media:  Best Practices

Gilbert L. Sanchez, Attorney

Social networking websites were defined, how they are used by many and especially employers. The question posed was “Should social networking sites be completely banned from the workplace?”  Attorney Sanchez indicated that this was a tough question because of the significant role that they play in our daily lives. Should these sites be used to screen job candidates? Issues of provocative photographs, content about drinking or drug use, bad-mouthing previous employers, etc. were listed as examples of how not to use networking sites.

What Your Attorney Wants to Know to Properly Defend You

Michael McQueen, Attorney

This session dealt with legally assisting employers in an alleged unlawful termination case. Issues covered were those regarding tenure, good work record, recent evaluations and pay raises, were company’s policies followed, and how simple is the story.

FMLA and USERRA Case Law Update

Clara B. Burns, Attorney

Various cases were discussed regarding how FMLA and USERRA were addressed by employers.

Health Care Reform:  An Update

Abe Howard-Gonzalez, Attorney

Invaluable information was reviewed regarding this reform. Topics which were covered included:  1) Patient Protection and Affordable Care Act; 2) How the Supreme Court ruled; 3) Prohibited Items; 4) Premium Tax Credit; 5) What programs are no longer covered; 6) Automatic Enrollment; 7) Employer Penalty; 8 ) W-2 Reporting; 9) FSA Limit; etc.

Case Law & EEOC Update

Charles C. High, Jr., Attorney

Topics included Supreme Court Alert of What is a “supervisor”; what is a workweek; Employee Handbooks-Mandatory Grievance Procedures; the Federal Enclave Doctrine; ADA – Reasonable Accommodations; Hostile Work Environment; EEOC Update – Transgendered Workers; EEC Update – Arrest and Conviction Records.

This year was especially special because a special segment was dedicated to the re-employment of our veterans!

Contributed by Elizabeth Ortega & Kevin D. Andrew