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Convocation video

Students at Convocation 2012. Photo courtesy of Stacey Clayshulte.

The incoming Class of 2016 had their formal welcome to campus at Monday’s New Student Convocation. A highlight of the ceremony, which was held in the Pan Am Center, was a video featuring NMSU students and graduates. The video was created by Clarissa Maldonado, AWO Coordinator and Stacey Clayshulte, a student in the Office of the Vice President.

Put the fun back in your game: 2012 RID (Registry of Interpreters for the Deaf)(B. Smith)

Report by Bonnie Smith from August 2-5, 2012 in Denver, Colorado.


Language vs. Communication: What’s the Difference?

Presenter Adan Penilla
Excellent presentation and discussion about how 70% of what we COMMUNICATE is not communicated through language, and how to send and receive this information, especially when interpreting between two languages (in this case between spoken English and American Sign Language); the differences between how most men and most women communicate, and how having a woman voice-interpret for a Deaf man can impact the interaction and visa versa due to these differences; additionally he presented some of the other factors that impact interpreting due to differences in communication styles/tendencies between older and younger folks, other cultures/religious influences, gay and straight, etc. and the potential impact these differences can have on the interpreting process.

He also discussed how language evolves, and how the further in time you go when using a language the LESS influence you have on the language. Younger people/children tend to play with the established language and move it along and help it evolve. The importance of this and being able to stay open minded with the flow and evolution of language… both the source and target languages when interpreting between them.

Political and Religious Leaders in ASL (American Sign Language)

Presenter Adan Penilla
He gave us condensed background and information on several of the main religious and political leaders who have been influential in history and in the present that we might need to interpret about in classes. The information came very quickly and we were given “name-signs” for these individuals (ways to sign their names, or places of significance) so we can use the signs used in the areas these people are from, and/or that are used by the majority of Deaf individuals.

Why Cultural Mediation?

Presenter Brandon Morgan
In the early years of sign language interpreting becoming a profession, the profession thought it best that interpreters act as much like machines as possible “signing what we hear and saying what we saw signed”. Now we realize the importance of “cultural mediation” while interpreting between the Hearing and Deaf cultures. This workshop provided more up to date information on how this is done, when it is important, and why it is important. It also attempted to give us a logical and reproducible means for doing this as opposed to relying on intuition or our gut when working between cultures. He related how most Hearing interpreters and people are from an Individualistic culture, while most Deaf are part of a Collectivistic culture, thus how we mediate and interpret between these two cultures is essential to the success of the interpreting process.

What the @#!& did you Just Sign??

Presenter Crom Saunders
Informing us ALLLL the different ways the Deaf incorporate “the bird” into their signs, and what they mean when they do this, and how to correctly choose our word choices when voicing for a Deaf person using this sign as they do.

Status Updates, Check-Ins & Tweets! Oh MY!

Presenter Joe Lucas
A very good discussion about using Social Media appropriately, the pit falls of doing so as well. As interpreters we are held to a code of conduct/ethics that requires confidentiality, and use of social media sometimes breeches this. This workshop raised several issues about what we post on Facebook, Tweets, etc. and how this might impact our standing in the Deaf community, or as an interpreter.

Interpreting English Classes and Interpreting Foreign Language Classes

Presented by Steve Nail
Interpreting spoken languages in a signed/non-written language is VERY difficult. Yet Deaf individuals need to read and write English, especially at the level of courses in higher education. How to sign in English classes to help the Deaf learn English is quite a challenge and this workshop gave us new and different ideas for how to do this. We explored the differences between ASL and English, and how to portray English in sign, given these differences. The foreign language class workshop was similar, but looked at working between three languages: signed language (usually American Sign Language), English, and the third language the student wants or is required to learn.

We discussed the difference between EQUALITY and EQUITY when interpreting for Deaf individuals and/or making accommodations for people with disabilities, and how the goal is for equity, not necessarily equality, in the classroom.

Student Handbooks for SAEM staff

Xavier Pedraza delivering handbooks

Copies of the 2012-2013 Student Handbook and Planner for SAEM Staff are being delivered to your offices!

We have heard from SAEM that you are interested in having more tools to help you serve students better. This handbook should help. It includes:

  • The Student Code of Conduct
  • NMSU’s Academic Calendar with important deadlines and dates
  • Information on campus resources and contact information

New to the handbook this year is also a campus map and a section on NMSU Lingo, and the handbook contains, as always, a planner for the entire year.

Handbooks will be distributed to students at the Housing & Residential Life Move-In, New Student Convocation, the Corbett Center Information Desk and at Aggie Welcome & Orientation events.

To view or download a copy of the Handbook a pdf is available at this link:  http://your.nmsu.edu/wp-content/nmsu-student-handbook-planner-2012-2013.pdf

Posted for Terry Cook

Extended hours, QuickConnect, and higher ed in New Mexico

Extended Hours for Educational Services, Sunday August 19–Friday, August 24

Fall semester is about to begin and to accommodate students during this busy time, offices in the Educational Services Building will have extended hours. Offices will be staffed during these times:

  • Sunday, August 19 (Move-in Day), from 9 to 3
  • Monday-Thursday, August 20-23, from 7:30-5:30
  • Friday, August 24, from 7:30 to 5:00

Offices with extended hours are:

  • University Accounts Receivables
  • Financial Aid and Scholarship Services
  • Housing and Residential Life
  • Student Affairs and Enrollment Management
  • University Admissions
  • University Registrar

Responders needed for the QuickConnect Program

QuickConnect, an early alert and intervention program, is dedicated to offering assistance to all NMSU faculty and students.  The purpose of the program is to intervene with students who may be experiencing difficulties early in the semester.  Responders are staff and faculty who want to make a difference in the success of students.  Commitment as a responder is minimal and enriching.  You can’t beat that!   Please contact lkirby@nmsu.edu or call 646-1342, Student Success Center-Zuhl for more information and to volunteer as a QC Responder.

Learn more about QuickConnect at http://ssc.nmsu.edu/zuhl/quickconnect/index.html

What does higher education mean to New Mexico?

A college degree means higher wages, and states with a higher percent of college graduates have lower poverty rates.  The publication Higher Ed + State of New Mexico has more reminders about the importance of higher education in our state:

  • By 2019, New Mexico will have a projected 88,340 new job openings to fill. Education, business and financial operations, as well as computer and mathematical occupations are all projected to experience double-digit growth.
  • More than 90% of graduates surveyed from New Mexico Universities are employed.

See more facts about higher education in New Mexico at Higher Ed + State of New Mexico, published by the Council of University Presidents.

Open Forum, Financial Aid Associate Director

All SAEM staff are invited to the following open forums for the candidates for the Associate Director, Office of Financial and and Scholarship Services.

Wednesday, August 8, 2012

Jill Hall, 11:00-12:00 Open Forum Ed Services Room 7

Erik Padilla, 3:00-4:00 Open Forum Ed Services Room 7

Thursday, August 9, 2012

Marlene Melendez, 11:00-12:00 Open Forum Ed Services Room 7

Will Waller, 3:00-4:00 Open Forum Ed Services Room 7

Do you recognize anyone in this photo?

Which person in the picture above still on staff? (This photo is from fall 1985.) Leave your answer in the comments below.

Priorities from Big Meeting

Input from SAEM staff suggests that our current round of planning will focus on shoring up our communication with and among staff and improving SAEM services. In addition, we will collectively work toward improving staff knowledge of our own best practices (through studying our own data) and facilitating the development of knowledge in best practices in student services externally. This focus on what is working at NMSU and in higher education generally will position us to make informed choices for future strategic planning.

The Big Meetings gave all SAEM staff an opportunity to comment on the ideas other areas had for strategic planning. Those ideas are below. If you didn’t get a chance to comment on these at the meetings, feel free to add a comment below.

Dean of Students

1. Communication and Collaboration (among offices; to and from leadership)

  • Create and distribute staff and process flowcharts
  • Increase individual recognition
  • Know divisional/university resources
  • Offer on campus professional development/cross training

2. Student Support

  • Outreach
    • Train/educate staff, faculty, administration and students that student support services increase retention and student success=graduation
    • Offer a session about judicial services/code of conduct for new students
  • Programming
    • Student infirmary
    • Revitalize CCSU w/student focus
    • Student Advisory Board for SAEM
    • More support programs (mental health, childcare, veteran, tax services)
    • Develop student emerging leader program (for credit) in collaboration with other areas

3. Staff Morale/Development

  • Improve service to students (follow-up on our service, calls to offices before sending a student, Quick Connect)
  • Resources (competitive salaries, positions, space)
  • Training
    • Cross-training
    • Q&A sessions
    • Outreach/training/informational activities for staff, faculty and students regarding respective programs, topics, trends
    • Systems evaluations/assessment

Financial Aid Office

1. Student Support

  • Provide FERPA training to improve consistency of compliance and implementation
  • Change office configuration to improve FERPA compliance, accessibility, welcoming appearance, space use
  • Require an academic plan for all students receiving federal or state funding as a way to link academic progress to aid
  • Improve phone tree and tracking system for calls

2. Communication, within and between offices

  • Work to increase communication between Advisors and Processors, including the whole office
  • Use NMSU list serves to communicate with faculty and staff. Include updates from the FAO for federal, state, current and endowed funding.
  • Use the Facebook page for updates from the FAO on federal, state, and institutional funding.

3. Staff Development

  • Create an Annual Conference for all staff and faculty for communicating institution-wide about federal, state, and institutional funding updates
  • Support conference attendance and shared learning

Health and Wellness

1. Communication

  • Review/revise the Core Values of H&W to include values of civility and diversity
  • Enhance customer service by collaborating across SAEM (global group)
  • Ready References (Names, Numbers, Locations)
  • Improve employee recognition at staff meetings (feedback from surveys, emails, correspondence)
  • Annual employee recognition of Core Values—Aggie Spirit Award
  • Enrich website to include pictures, contact, and basic information and key service contacts

2. Increased Staff Involvement

  • Expand annual all-staff meetings from twice a year to three times (Fall, Spring, Summer)
  • Ensure that minutes are kept for departmental meetings forwarded to groups and administration
  • Develop an Excellence Committee (focus on customer service)—could be a global SAEM group
  • Promote the NMSU email and websites (Wellness and SAEM) as the direct link for up to date information and feedback
  • Promote Game Day/Aggie Pride Fridays through apparel, group activities, community participation

3. Flex Scheduling

  • Educate staff on flexing available (taking classes, teaching classes, weekend/night work)
  • Definition of H&W core operations-reasons behind hours of operation, communities served, interdepartmental dependence

Office of Student Diversity and Outreach

1. Leadership

  • Increase profile of OSDO leadership to all areas of SAEM
  • Increase outreach to NMSU so OSDO leadership can be perceived as experts in their communities
    • Cultural workshops on leadership styles
    • Planning and execution of recruitment and retention efforts at outse

2. Communication

  • Promote relationship building within SAEM at every level
  • Promote sharing of expertise through SAEM in-house workshops, using Admission’s First Friday meeting model
  • Promote 360 degree (open) communication and participation at all staffing levels of SAEM

3. Resources

  • Look for ways to leverage resources, especially around data collection, grant writing, fundraising, best practices, recruitment, and retention
  • Develop and implement a model for how to use data to support additional resources
  • Increase resources for scholarships

Office of Student Engagement

1. Student Support

  • Identify student populations with challenges to persistence and graduation to ensure academic support programming is available (e.g. probation or other academic sanctions; non-traditional; sophomore junior level students; student athletes)
  • Develop credit courses and outreach programming for targeted student populations
  • Pilot Graduation Project: Identify students who have stopped out or withdrawn and have earned a minimum of 98 credits and provide assistance to return for degree completion
  • Integrate Career Services offerings into the Aggie Welcome and Orientation Program (e.g. selecting a major or discipline; learning about co-operative and internship opportunities)
  • Continue to analyze student data (academic performance; demographics; survey and anecdotal) to identify trends in persistence and graduation as well as student satisfaction with services

2. Collaboration

  • Develop campus-wide team to collaborate regarding Aggie Welcome and Orientation Program (includes events at New Student Registration, Mid-semester Check Program, and AWO which begins on Move-In Day) to achieve objectives of comprehensive Orientation Program for new students, parents, and families
  • Evaluate all media regarding programs and services to ensure consistency

3. Communication and Staff Support

  • Host Student Engagement Annual Retreat. Involve staff from all Engagement programs to serve on planning committee
  • Office of Assistant Vice-President—develop communication tools to provide consistent communication concerning events, training opportunities, staff changes, and implementation of strategic plan objectives

University Admissions

1. Collaboration

  • Expand collaborative efforts with SAEM and other NMSU offices to ensure students are receiving timely and accurate information about the enrollment process, as well as available student support services
    • Examples: Aggie Welcome and Orientation activities, Career Services efforts, Registration deadlines
    • Work with system-wide Enrollment Policy and Management effort to proactively develop targets and goals for undergraduate, graduate, and international recruiting
    • Collaborate with academic and SAEM colleagues on how our technological tools can benefit their areas

2. Communication

  • Expand communication between EM offices and share timely information with Admissions staff
    • Have staff develop a plan for effective communication among staff, NMSU offices, and with students
    • Work with financial aid and other SAEM office about processing and deadlines

3. Staff Development

  • Expand communication between EM offices and share timely information with Admissions staff about processes in other areas
    • Collaborate with other areas to learn about what they do and to learn about their processes
    • Develop capacity in Admissions to collect and analyze data to better meet student needs

University Registrar

1. Communication

  • Have staff develop a plan for effective communication among staff, offices and with students
  • Develop communication plan to better use technology to communicate deadlines and other information to SAEM staff and the university community
  • Collaborate on an annual networking event among SAEM areas to educate the staff on processes/duties within each office

2. Collaboration and Student Services

  • Share information and data with colleges and administration about course and room scheduling so we can better meet student academic needs regarding courses
  • Collaborate with academic and SAEM colleagues on how our technological tools can help in their areas (Ad Astra, DARS, web tools)

3. Student Retention

  • Develop student advocacy skills regarding university processes to promote personal academic success
  • Distribute DARS report of students who fulfill graduation requirements at the end of a semester to provost, deans, department heads

Vice President’s Office

1. Communication

  • Develop and instill stronger group identify (SAEM)
  • Better communication: VP ↔ all levels of staff
  • Promote sharing of expertise through in-house workshops
  • Facilitate documentation of procedures for purposes of cross-training and consistency
  • Capture institutional memory via cross training , professional development, workshops

2. Electronic support for sustainability and efficiency

  • Develop recommendations for electronic tools that will be compatible across areas and will facilitate communication, collaboration
  • Develop database to facilitate information and resource sharing
  • Move SAEM → paperless, as appropriate

3. Use SWAT as a model to coordinate SAEM-wide efforts around

  • Technical support
  • Professional development
  • Quality/Advisory team: combines ideas for Student Support and Employee Council

Final Big Meeting sees big crowd

About 100 people attended the final Big Meeting Tuesday at Corbett Center’s Doña Ana Room, in the final session for SAEM staff to comment on priorities for strategic planning. In both meetings, about 180 staff members shared ideas on how we can collaborate on future directions. Several themes emerged from June’s brainstorming sessions and from the Big Meetings: staff from all areas are interested in improving service to students, developing a better understanding what their colleagues in SAEM do, and using technology better to leverage our work. The strategic plans that emerge from this process should build on these themes.

Our challenge going forward is to honor your contributions by addressing your input in the strategic plans we create. I invite you all to provide feedback: let us know what you thought of the Big Meetings. If you were unable to attend, you are also welcome to comment on the strategic planning process.

About 80 attend SAEM first Big Meeting

About 80 staff members stopped by Wednesday’s Big Meeting in Corbett Center’s Doña Ana Room. They had the opportunity to learn about other SAEM offices and to comment on their priorities for the strategic plan. The response to the event was positive, and we came back with lots of feedback to share with SAEM Leadership.

If you missed yesterday’s chance to comment on SAEM strategic priorities, you have another opportunity on July 24, at 10 am, in the Doña Ana Room on the third floor of Corbett Center. The event runs until 11:30, and you can stop in any time. Bernadette Montoya, VP for SAEM, will be at the next event (she was out of town this week). Refreshments will again be served.

discussion board has been posted for your feedback.

Updates: Admissions, Financial Aid personnel changes, and Aggie IDs

University Admissions move: To best serve the needs of our prospective students, recruiters in the Office of University Admissions (serving undergraduate, graduate, and international students) are all now located in Suite 301 of the Educational Services Building. The processing functions are now in Suite 101, next to the University Registrar.  The general public, prospective students, and their families should be referred to Suite 301, located next door to the Vice President’s Office.  Signage will be updated within the next few weeks.

Financial Aid and Scholarship Office personnel changes: Jamie Lopez is now working in Scholarships Services as an Advisor, and Marilyn Nero (646-6119, mlnero@nmsu.edu) will cover the students that Jamie had been advising (Aggie ID ending in 00-19).  Bertha Lucero will be assigned to processing for Scholarship.

We are hiring an Associate Director for Financial Aid, and will hold Open Forum sessions in early August. A Financial Aid Specialist position just closed, and we currently have an open position for a Financial Aid Advisor.

Aggie ID: ICT is requesting that the identification numbers found on NMSU ID cards be referred to as Aggie IDs instead of Banner IDs. Please change any existing documentation next time it is printed. For more information contact it-talk@nmsu.edu or 646-4401.

What can you expect at the Strategic Planning Big Meetings?

SAEM Strategic Planning Big Meetings
July 18, 2-3:30 pm
July 24, 10-11:30 pm

Doña Ana Room, Corbett Center Student Union

Participants at the Big Meetings for Strategic Planning will get a copy of these directions:

Participant’s purpose:to look at ideas your SAEM colleagues are proposing for emphasis in the current strategic plan and add your thoughts, ideas for collaboration, and experiences.
  1. Complete a name tag
  2. Visit with representatives from each area (blue name tag) and review their priorities.
  3. Write your thoughts about each priority on a post-it note and stick your post-it on the chart paper for that item.

Questions?  Ask someone wearing a blue name tag.

SAEM Staff Award nominations being sought

The Executive Leadership Team of Student Affairs and Enrollment Management is pleased to announce the creation of a SAEM staff recognition award program.

Winning SAEM staff members will receive a one-time cash payment in recognition of exceptional performance above and beyond their normal job duties. Exceptional performance could be a major accomplishment, excellent work ethic and/or outstanding customer service which significantly contributed to the goals of an organizational unit within SAEM.

Any regular SAEM staff member can submit a nomination so, if you are interested in nominating one of your SAEM colleagues for this award, please fill out the appropriate form (exempt or non-exempt) and send it to Dacia Sedillo at MSC 3EM. Nominations will be reviewed by the SAEM Executive Leadership Team, who will forward recommendations to the Vice President for SAEM for a final decision.

Winners will be announced at the Annual SAEM Homecoming BBQ event.


Non-Exempt:  Employee Recognition Nomination-Non-Exempt

Exempt:  Employee Recognition Nomination-Exempt

Reminder:  The Board of Regents accepts nominations for the Above & Beyond Award year-round.

Welcome to Michael Jasek, new Dean of Students

I am pleased to announce that Dr. Michael Jasek will be joining NMSU as our new Dean of Students on August 16.  We look forward to having him with us.

Dr. Jasek joins us from University of West Florida in Pensacola, where he was Associate Dean of Students. He has worked most recently in orientation and transition programs, and also has experience with living-learning communities, student judicial affairs, Greek life, and residential life.

Dr. Jasek is active with NASPA, National Orientation Directors Association, International Ombudsman Association, and ACPA.

Dr. Jasek has a doctorate in education from University of West Florida. His Masters and undergraduate degrees are from Texas A&M University in College Station.

Thanks to our search committee for their work during the last few months.  In particular,  I thank Dr. Tony Marin and Ann Nieto for their leadership in the search process.  I appreciate everyone’s participation in the interview process and for providing thoughtful feedback.

Please join me in recognizing and thanking Dr. Susan Waldo for her service as our Interim Dean of Students during the last two years.  Her dedication to this role has been truly valued.  Susan will resume her duties as Associate Dean of Students and Director of Campus Activities.

News around campus

Here is some miscellaneous news from offices around campus.

  • Effective October 1, the Cashier’s window at University’s Accounts Receivable will open at 8:30 every morning, although the office will continue opening at 8:00. Students can make electronic payments any time on the web.
  • The Calling Campaign is again in full swing. Please obtain permission from your supervisor to participate and send an email to: sim@nmsu.edu indicating you wish to become a caller. For more information, contact Terry Cook at tcook@nmsu.edu
  • Don’t forget to attend one of the Big Meetings this week or next to contribute to strategic plans. You will have an opportunity to talk with staff from all areas, learn more about what they do, and contribute to how we can all collaborate to better serve students. These meetings are July 18, 2:00 pm, Doña Ana Room of Corbett Center and July 24, 10:00 am, Doña Ana Room of Corbett Center.
  • As we approach the fall semester, I know all SAEM staff can be counted on to welcome our new students and their families to campus. Please help our new Aggies as they visit our offices and find their way around campus

Sharna Horn wins this week's drawing!

This week’s winner of the SAEM drawing is Sharna Horn of Student Diversity and Outreach! She will be receiving Aggie Gear.

Thank you all for your comments and participation in the discussions!

National Student Exchange Conference (B. Vandevender)

39th Annual Placement Conference – National Student Exchange, Anchorage, Alaska, March 6 – 10, 2012


Overview of conference

The National Student Exchange (NSE) is a not-for-profit, membership consortium of accredited, four-year colleges and universities in the United States, its territories, and Canada which have joined together to share educational resources and exchange students among its member institutions. NSE offers study opportunities, for up to one academic year, at diverse university settings and provides access to a wide array of courses and programs; field experiences, co-op, and internship options; and resident assistant, honors, and study abroad experiences.

One hundred and seventy-eight member campuses participated in the process to place 2,190 students. Placements began at 10:30 a.m. on Thursday, March 8 and by the conclusion of placements at 4:15 p.m., 1,767 students (83%) had been placed at their first choice campuses; and 335 students had been placed at second or subsequent choice campuses. Overall, 2,102 (96%) of the students for whom a placement was attempted received a placement for all or part of 2012-2013. NMSU placed 22 students at various institutions and accepted 19 students to come to the Las Cruces campus to study.

 Workshop Titles

I attended various workshops that focused on the internal aspects of the exchange program.

Cultural Charms and Challenges: Helping Students Adjust to a Different Culture

Kimberly Dressler, Coordinator – Student Engagement @ University of South Carolina

This session provided insight to prepare students in leaving their regional culture, heading to one that is different and connecting it all back to the mission of the campus.

Your Passport to Success

Juliet Aylmer, Advisor – International Programs @ California State University, Northridge

This session outlined the NSE marketing and recruiting ideas used by California State University, Northridge.

Posted for and photos by Bruce Vandevender

Next steps in SAEM strategic planning: Big Meetings!

All SAEM staff should plan to attend at least one of the Big Meetings to give input on ideas that are under consideration for SAEM strategic planning.

  • July 18, 2:00 pm, Doña Ana Room of Corbett Center
  • July 24, 10:00 am, Doña Ana Room of Corbett Center

Refreshments will be served at each of these events.

Members of the SAEM Leadership Team were given the results of brainstorming sessions on June 28. They are now working with senior staff in their areas to develop 3–4 priorities for their strategic plan (due by July 16).

We heard from many of you that we need to work together more closely: this is where we start. At the Big Meetings, all staff can share their ideas about how we can collaborate to better serve our students. The areas represented at these meetings include:

  • Dean of Students
  • Financial Aid and Scholarship Services
  • Health and Wellness
  • Office of the Vice President
  • Student Diversity and Outreach
  • Student Engagement
  • University Admissions
  • University Registrar

Following these sessions, leaders will finalize priorities for a strategic plan. The final plan will include goals, actions to support goals, timelines, team members, resources needed, and measures of success.

Just as a reminder, here is an overview of the SAEM strategic planning process.

  • COMPLETED: March 1 Leadership Team Input
  • COMPLETED: Brainstorming sessions June 6–25
  • SAEM input on ideas (July 18, 2 pm & July 24, 10 am, Doña Ana Room, CCSU)
  • Finalize plan by October 1
  • Begin distribution to staff and University Administration in October
  • Update plan for 2013 annual reporting (June–July 2012)

Aspiring to a higher-level administrative position?

Bar Harbor, Maine.

I recently had the pleasure of attending the summer meeting of the Student Affairs Council of APLU (Association of Public and Land Grant Universities) in Bar Harbor, Maine. I have the great honor of serving on the executive committee, and have met some wonderful colleagues from across the country. During our recent meeting, two guests joined us who had been student affairs professionals for most of their careers, and now serve as Presidents of universities. Each shared thoughts on why those from a student affairs background make such great presidents, and how changes in higher education are starting to make student affairs professional more attractive for these level administrative positions.

While I know that many of us may not aspire to a Presidency, I do know that we all aspire to be better leaders, and perhaps to seek higher-level positions than where we may be serving now.  The insights that were shared by these two Presidents should provoke some thoughts about your own professional lives and career plans.  I look forward to receiving your thoughts and feedback about this and welcome your insight. 

Path to the Presidency

  • Engage with and seek advice from others
  • Be intentional about your decision to enter a search
  • Be specific about your skills, qualifications, experiences
  • Share examples and highlights of your partnerships with faculty
  • Identify successful leaders to serve as your references

Roles of Presidents/Chancellors

  • Leader, supporter, negotiator, fund-raiser, relationship-builder, story teller, connector, lobbyist, politician, learner, listener, champion, collaborator, bridge builder, decision maker, risk taker, adapter, communicator, peace maker

Balancing Work and Life

  • “I come to my job, not to my life” attitude
  • Commit to on-going professional development and network building
  • Take care of self
  • Delegate, trust
  • Schedule vacation and personal time in advance
  • Family first

Student Affairs Leaders know how to….

  • Articulate the big-picture view of the campus, its vision and many assets
  • Stretch a dollar better than anyone
  • Multi-task
  • Respond to and manage a crisis
  • Communicate with various stakeholders
  • Build a team
  • Reach out to diverse populations
  • Remain calm under pressure
  • Build and maintain positive relationships with students
  • Tell stories of student success through various means
  • Make decisions using evidence, research and data
  • Provide hope
  • Lead with a can-do attitude

Final Points and Lessons Learned

  • Know and focus on the big things (grow enrollments via a student success culture; build a high-performing senior staff team; focus on the assets or your institution; implement an integrated planning and budget process to lead to greater financial sustainability
  • Focus every day on building relationships with all stakeholders
  • Think ahead before responding, acting, reacting
  • Know that what you say, do, or do not say or do matters and is noticed
  • Remember the difference between you as a person, and you as an administrator
  • Admit when you are wrong
  • Admit vulnerability and seek help
  • Grow a “thick skin”
  • Stay as long as you are effective
  • When faced with a challenge, “sleep on it!”
  • Be an active learner
  • Keep a sense of humor
  • Be yourself, and be genuine to who you are
  • Remember, you represent the University in ALL that you do!

Student Engagement welcomes new AWO Coordinator

Student Engagement is very happy to welcome Ms. Clarissa Maldonado as the Student Program Coordinator for Aggie Welcome & Orientation. Clarissa brings a diverse background of working with students to this position. She joined us from EPCC’s GEAR UP program, where she advised high school students, many of them from disadvantaged backgrounds. She shares our passion in Student Engagement of helping people pursue and obtain a higher education.  She is also currently working on a Master’s degree in Educational Management and Development at NMSU.

Clarissa will be working closely with all of NMSU as Aggie Welcome & Orientation reaches out to all entities at the University. Her current location is in the Student Success Center in Zuhl Library.

Contributed by Lisa Kirby

National Association of Colleges and Employers (NACE) Management Leadership Institute (R. Bensley)

Las Vegas' Paris Hotel. Photo from Flickr by Ardail Smith

June 12, 2012
Paris Hotel, Las Vegas, NV

Sessions described here include:

  • Leading and Managing During Change: Strength Theory; Transition Phases
  • Designing Staff Development to Build Strong Teams
  • Learning Outcomes Assessment: Strategic Value
  •  Building Relationships with High ROIs
  •  NACE Conference Opening Ceremony

Leading and Managing During Change: Strength Theory; Transition Phases

Speaker: Lisa Hinkley, Lake Forest College

  • Beginning: The new world- Ensure there is a clear plan and people know their roles.
  • Neutral zone: Processing Change
  • Ending: Letting go of existing behavior

Designing Staff Development to Build Strong Teams

Speaker: Chris Timm, University of Nebraska-Lincoln

  • Types of staff development; Strength Finder and Team Talent Map (Knowing the strengths of your team on a huge map where all can see and understand who is best for different tasks or projects)
  • Other topics:
    • Strength-Based Leadership
    • How to handle happy events, sad events, media contact and who feels included or excluded
    • Utilizing the Gallup Impact Plans for Career Services
    • How to design a Graduate Assistant Training Program in Career Services

Learning Outcomes Assessment: Strategic Value

Speaker: Sam Ratcliffe, Virginia Military Institute

  • Reviewing Career Services Stakeholders and Expectations (ROI, Accountability, Transparency, continuous improvement, evidence-based decision making, proof of impact, focus on results and not the process)
  • How to tell the Accountability Story– Focus on results (offer clear evidence regarding the learning that Career Services facilitates and the work we do reflects an acceptable return on the investments made by key stakeholders).

Building Relationships with High ROIs

Speaker: Matt Berndt, Director of Career Services and Communications for CSO Research, formerly with University of Texas – Communications Career Services.

  • What does Career Services want to be known for? Value driven careers, credible advising, Cooperative Education (guidance of first generation students on career planning and the methods necessary to gain employment in the field of choice).
  • Involving parents (NMSU could provide Career Services the emails of parents so we can keep them informed, too)
  • How effectively are we communicating with our employers?

NACE Conference Opening Ceremony

Keynote Speaker: Sir Ken Robinson “Leading a Culture of Innovation”

  • Human life is creative – No Child Left Behind does not allow for innovation.
  • Oklahoma wants to be known as the state of Creativity.
  • Spend time with your passions so you can discover things about yourself and your interests that you may not have known.  When do you discover what you love?

Contributed by Roseanne Bensley, Career Services